BBB Accredited Business Profile

Imperial Pools of St Louis

Imperial Pools of St Louis

(800) 766-5864

Imperial Pools of St Louis

35 years in business
4115 County Road 1
Steelville, MO 65565-8833
Fax Numbers
  • (573) 244-3132
Additional Email Addresses
  • poolguys@msn.com
  • i.love2swim@yahoo.com
BBB File Opened: 04/01/1981
Business Started: 04/01/1981
Business Started Locally: 04/01/1981
Business Incorporated: 01/18/1983 in MO
Type of Entity
Sole Proprietorship
Business Management
  • Cynthia Chase, Co-Owner
Contact Information
  • Principal: Cynthia Chase, Co-Owner
Business Category
  • Swimming Pool Contractors, Dealers, Design
  • Swimming Pool Cover Sales & Service
  • Swimming Pool Equipment & Supplies
  • Saltwater Pools - Equipment & Supplies
  • Swimming Pool Kits
  • Swimming Pool Service & Repair
  • Swimming Pools - Maintenance

Products & Services
In Ground Liners, Covers, Chlorine Generators, Pumps, Filters, Accessories, Hard to find old pool plans back to 1967
Methods of Payment
  • Prefer personal or business checks, also take V, MC, D credit cards.  Not American Express.  There may be a small charge on credit cards depends on the amount of purchase.  I am not a big box store who can absorb credit card fee's.  My net profit is low, so every time you use a credit card, it costs everyone money including the customer.
Refund & Exchange Policy: 
Manufactures warranty applies in all new liners, covers and product.  The customer will likely converse with the manufacture on a defect or problem.  I am here to assist you in this process.  If there is a defect in a liner or cover, take a picture immediately.  There are no refunds on liners/covers already installed and cut in.  All electrical components will usually have a one year warranty from the manufacture.  

A+

Overview

Hello in ground liner pool owners and prospective buyers.  As being the only female owned in ground liner pool specialist I am here to assist you in purchasing, consultant the build, liner and cover sales.  I can diagnosis 99% of liner pool problems diving into chemistry, building, water table problems or just answer your questions.  After 35 years of learning and developing my business I know what you feel when you are about to pull your hair out with a problem.  I sell across the nation on liners, covers and speciality parts.  Send me an email or give me a call, I am a professional who knows her stuff.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

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BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Imperial Pools of St Louis

Imperial Pools of St Louis

BBB ACCREDITED SINCE 12/03/2004

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