39 years in business5875 W Van Horn Tavern Rd
Columbia, MO 65203-9274
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BBB File Opened: 01/15/1999
Business Started: 06/18/1977
Business Started Locally: 06/18/1977
Business Incorporated: 05/13/1977 in MO
Type of EntityCorporation
- Matt Fleming, President
- Larry Potterfield, Founder & CEO
- Brenda Potterfield, Founder
- Adam Ray, VP of Customer Support
- Sporting Goods - Retail
- Gun Safes
- Ammunition Reloading
- Archery Equipment & Supplies
- Guns - Air, BB and Pellet
- Gun sights, Scopes & Mounts
- Clothing - Retail
- Internet Shopping
- Metal Fabricators
Products & ServicesMidwayUSA offers over 100,000 shooting, hunting and outdoor products.
Alternate Business Names
- MidwayUSA, Inc.
- Midway Arms
- Midway Arms, Inc.
Methods of Payment
- MidwayUSA accepts MasterCard, Visa, Discover, American Express and Diners Club as forms of payment.
Refund & Exchange Policy:Return Policy for MidwayUSA Brand Products
We’re so confident you’ll love our “MidwayUSA” brand products that if you’re not completely satisfied with your purchase, you may return it for a refund or exchange within 90 days. After 90 days, our Limited Lifetime Warranty covers defects in materials and workmanship under normal use, for the life of every “MidwayUSA” brand product with proof of purchase. You may exchange it for an identical product or get MidwayUSA credit.
Return Policy for All Other Products
If you’re not completely satisfied with your purchase, you may return products for an exchange or refund, at the original purchase price plus applicable sales tax, within 90 days of purchase.
-We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions and accessories.
-If a product is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt.
-Due to safety considerations, ammunition, blackpowder firearms, gunpowder, primers, and treestands may not be returned. In addition, products requiring fuel or liquid may not be returned once fuel or liquid has been added.
-Products shipping directly from the supplier must be returned directly to the supplier.
-Please contact the supplier regarding any warranty issues or return requests not eligible for return.
-For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a MidwayUSA credit, using the lowest price offered in the last 365 days plus applicable sales tax.
MidwayUSA offers over 100,000 shooting, hunting and outdoor products.
BBB Reason for Ratings
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
Out of Business
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
Misuse of Better Business Bureau Name/Logo
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.