Business ProfileforPrestige Power Washing

Prestige Power Washing offered our Neighborhood discounted services if they could get "enough" homes to participate in power washing. The asking price was $275. We participated in the discount and asked how much it would be to include/add our vinyl fence to the job and were quoted $25. The job was completed and we paid $300 in cash. The next day, we noticed that the back side of the fence had sections that were not cleaned so we called and were assured they would come back and clean it when they were in the area again. They came back the week of May 6th, 2023 and a week later, we received an invoice for $112. This was NOT new or additional work, this was rework for a job that was not completed correctly the first time. When we responded with this statement, we were told we were out of our minds to think they would do our fence for $25 even though that is what we agreed too previously and what we paid as part of the original $300, Neither of us have anything in writing - at No Time was there an agreement that to redo the fence it would cost additional money or that we would be charged additional money for the work they didn't do correctly the first time. We have received multiple rude text messages and as result, I offered to pay $50 to put an end to this. It is our belief that we do not owe ANY additional money whatsoever but, since we are reasonable people, I extended an offer. My offer was met with more statements about being out of our minds and, we have received a new invoice with late fees now totaling $128. We will not be paying the $128 invoice but, my good faith offer of $50 still stands though we do not feel we owe a single cent of additional money.