Business ProfileforA-1 Guarantee Roofing Inc.

I had a complete new roof installed at my home approximately 9 months ago for 10k plus. The roof is now waving through out . The decking is not flush warping to the point of unevenness contributing to the additional warping and there is mold beginning to grow in my attic. I contacted the company who sent someone out to look at it from the outside. I was contacted shortly afterwards for another employee to come out and get up in the attic to inspect it. Afterwards I spoke with the original salesman who told me insulation was covering the fascia/ soffit causing ventilation issues and to hire a high schooler/college kid to get up there and rake the installation back. A huge liability for me as a homeowner should a person get hurt. I’d be sued. He said that was not part of the inspection they perform prior to installation. He stated he should bring that up at the next staff meeting. I told him I was 63 and didn’t get up in my attic, hiring a high schooler or college kid was a liability ant I couldn’t do it myself. His reply was age has nothing to do with it. I spoke with the owner who did send someone out to try to blow some insulation back off the soffit with a leaf blower of sort and to hammer the boards flush. This was a bandaid and did not remedy the problem. My roof is still wavy/warped, I still have mold growing in my attic and have my arctic door in the garage open around the clock for ventilation. I was also told to drive the neighborhood at look at other roofs. This is common in older homes. My question is then why wasn’t it this checked/caught upon inspection/installation if this is so common? I am not satisfied, cannot fix it myself and anything I do will not “fix the issue” without voiding the warranty and cost me several thousand dollars to replace. I want a new roof under warranty at no cost to me due to company negligence.