Customer ReviewsforBELOMAN

**** just visited and did a complete service on our boiler/heating system. The technician *********************** was ******************.Educational and patient as he walked me through step-by-step the work at hand. Thank you much as **** is blessed to have such first class employees

Thank you so much for taking the time to leave your feedback after recent service! We're always happy to help and greatly appreciate your business.

During the sweltering heat i had a tech come out on 8/21 to see why my central air was barely blowing and the line was freezing. I had informed the scheduler and the tech that i do animal rescue and feared the condenser coil was clogged and dirty.after the tech insisted he walk through my home(to start at the thermostat) he merely glanced at the leaking u it in the basement.outside he hooked up his gadget and said my coolant levels were fine but that meant it was the unit itself.he did not pull the panel to even look at the condenser coil but said if he had to clean it it would take all day and cost over $1000 and not be worth it because the unit i put in 15 years ago was shotoffered option to buy and finance one through his company for well over $10,000(his words). Just said the unit wasnt maintained, it was filthy, and that i could just keep turning it on and off when it freezes. He laughed and said they call that poor mans air conditioning i am a 49 year old indigenous woman with three failed spinal fusions left with a $60 service fee and a 96 degree house because of these people.a friend had his retired HVAC guy come by to see what he could do.spent about three hours cleaning the condenser coil, sealed the drain to pump with new teflon tape. For under $500 my home is now 70 degrees. If you do not want to work on anything but new units or installing new units say so.the tech from this company made no effort to see if it was the coil in the first place, just left me in a 96 degree house.i do not know how lack of effort can be considered good business. Insulting people is not either.i was in tears with my poor mans air conditioning till an honest person was willing to get in there and get my coil clean. This has been a nightmare. Never again will i trust this company

Hi *********, we sincerely apologize for the experience you had with a member of our team. We always strive for 5-star service so this scenario was very disappointing to hear and management has spoken with the individual about your experience. We promise this will not happen again and we also hope that our manager stopping by to talk to you will help in gaining trust back in our company. Again, we're very sorry and thank you for taking the time to provide your feedback to us so that we were informed.

I'm very impressed with the work of all the technicians employed. I've always received the best of service from Bel-O and recommend them to everyone I know. I do have one thorn. I received a flyer In the mail directly from Bel-O with a $200 coupon if you had a new water heater installed. Just do happens, my water heater died the night before after having it for 21 years. I was overjoyed for the coupon as I'm 79 years old and retirement is tight. Then, I learned that is not what the coupon actually meant. It meant water heaters were to go up $200 soon so get your heater replaced now before the increase. I was not prepared for that definition of $200 off in a new installation. I quickly said, False Advertising. The technician was sympathetic to what I was saying. The technician called the ********** was given $60 off for which I am grateful. However, I feel like I should have had the benefit of the $200 off as the flyer stated - on a new installation of a water heater. I have the highest praise of the professionalism of all the employees of Bel-O. I have used them for furnaces/air conditioners, etc for 25 or more years.

********, first off thank you so much for your 5-star review and continued support over the years. We're deeply sorry for the confusion on the promotion and can confirm this matter was addressed at time of service amongst customer, technician and plumbing manager.

Im kind of blown away with the level of service that BELOMAN delivered with the installation of my new heating/cooling system. I got the bid, installed the next week. The guys who installed got here a bit before 8 am and were finished before 3 pm. It feels so much more comfortable in my house, even with the temperature set at the same level that I would set my old system. Thanks, BELOMAN, great work!

Thank you so much for taking the time to provide your 5-star feedback after your recent installation! Your kind words and support mean the world to us. We're always happy to help!

Very professional and honest about their products. Complete installation of furnace and air conditioner with no problems.

Thank you so much for providing your feedback after your recent HVAC system installation! We're so glad you had a positive BELOMAN experience.

Excellent service by installers ******* and *****. They were very courteous and explained questions we asked about the new furnace and central air unit. Thanks again!!

Thank you so much for taking the time to provide your feedback after your recent HVAC system install! Your support means the world to us.

Very easy to work with and very timely. Would definitely recommend.

Thank you so much for your kind words! We're always happy to help and greatly appreciate your support.

Very professional crew capable and knowledgeable of what they were doing worked really well together Nice job!!

Thank you so much for taking the time to leave your feedback after your recent BELOMAN visit! We greatly appreciate your business.

We had a new air conditioner installed. They ordered the wrong one, but gave it to us at the same quote we had agreed to in the contract. The installation seemed to be correct until we had water dripping from the smoke detector under the drip tray in the actic. We called immediately and someone did come out and told ** that the drip **** had been installed backwards. He corrected it and noted the water stains in the ceiling. Since it was so hot, he said the area was already dry. He said he could not make a decision for compensation. He said that the area was cramped and very hot to work in as the excuse for the error. The company finally sent us a small check but I would not recommend this company. We still have the stains and since we are new to the area, we do not know who to contact to help us with this.

We're terribly sorry to hear of your unsatisfied experience with our company and sincerely apologize. At BELOMAN, we always strive for 5-star service so it is very disheartening to hear your feedback. After looking into your account it looks like the credit was for the cancelled maintenance contract. To further address any issues please feel free to contact our management team at ************.

***** was professional, knowledgeable and friendly. I highly reccomend Beloman.

Thank you so much for taking the time to show your support! We're always happy to help.