This Business Is Not BBB Accredited

Kelley Restoration LLC

Kelley Restoration LLC

(314) 800-3683

Kelley Restoration LLC

5 years in business
11834 Dorsett Rd
Maryland Hts, MO 63043-2516
Additional Email Addresses
  • kelleyrestoration@gmail.com
BBB File Opened: 02/24/2015
Business Started: 02/27/2012
Business Started Locally: 02/27/2012
Business Incorporated: 02/27/2012 in MO
Type of Entity
Limited Liability Company
Business Management
  • Barry Kelley, Owner
Business Category
  • Remodeling Services
  • Kitchen & Bath - Design & Remodeling
  • Kitchen Remodeling
  • Kitchen & Bath Design
  • Building Restoration & Preservation
  • Concrete Contractors
  • Concrete - Custom
  • Concrete - Restoration, Sealing & Cleaning
  • Contractors - General
  • Doors - Repair
  • Drywall Contractors
  • Floors - Laminate
  • Garage Builders
  • Gazebos
  • Home Improvements
  • Home Improvements - Additions
  • Painting Contractors
  • Patio & Deck Builders
  • Deck - Repair
  • Deck Builder
  • Vinyl Decking
  • Patio, Porch & Deck Enclosures
  • Roof Structures
  • Roofing Contractors
  • Roofing Service Consultants
  • Siding Contractors
  • Tile - Ceramic - Contractors & Dealers
  • Construction & Remodeling Services
  • Basement - Remodeling
  • Bathroom Remodeling
  • Exterior Structures - Gazebos, Arbors, Pergolas
  • Bathroom Remodeling - Walk-In Tubs
  • Windows - Installation & Service
  • Kitchen Cabinet Refacing
  • Kitchen Cabinets - Refinishing, Refacing & Resurfacing
  • Handyman Services
  • Hardwood Floor Contractors
  • Sunroom & Solarium Design & Construction
  • Home Repair & Maintenance
  • Concrete - Stamped & Decorative
  • Doors
  • Doors - Installation
  • Doors - French
  • Doors - Industrial
  • Doors - Commercial
  • Fence Contractors
  • Screens - Door & Window
  • Storm Windows & Doors
  • Windows & Doors - Installation & Service
  • Windows
  • Windows - Wells & Covers
  • Windows - Wood
  • Windows - Vinyl
  • Windows - Egress
  • Storm Windows & Doors - Repair
  • Windows - Repairing
  • Hail Repair
  • Soffit & Fascia
  • Concrete - Prestressed

Service Area
We service the following area(s): Missouri
Methods of Payment
  • CHECK, CASH, CREDIT CARD

C-

Pattern of Complaint

Better Business Bureau is advising consumers to use caution when considering doing business with Kelley Restoration.  BBB has received a pattern of consumer complaints alleging inability to finish project within time frame promised, failure to issue a refund, failure to respond to phone calls and or emails and overall poor customer service. 

On August 31, 2017, BBB sent a letter to the company with our concerns.  The business did not respond.

Overview

KELLEY RESTORATION IS A FULL SERVICE CONSTRUCTION CONTRACTOR. ALL FACETS OF HOME REMODELING, RENOVATION AND CONSTRUCTION

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Kelley Restoration LLC include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

M: 7:00 AM-7:00 PM
T: 7:00 AM-7:00 PM
W: 7:00 AM-7:00 PM
Th: 7:00 AM-7:00 PM
F: 7:00 AM-7:00 PM
S: 8:00 AM-2:00 PM
Su: Closed
H: Closed
Sunday by Appointment.
Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Kelley Restoration LLC

This Business Is Not BBB Accredited

Kelley Restoration LLC

Customer Review Rating:

93%

Composite Score: