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Find a Location

Quality RV Inc. has 1 locations, listed below.

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    Business ProfileforQuality RV Inc.

    RV Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/7/2006

    Years in Business: 30

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Family Owned RV Dealership offering Sales, Parts and Service

    Products & Services

    Travel Trailers,

    Fifth Wheel trailers,

    Toyhaulers and Expandables,

    Pre-owned camping trailers,

    Business Details

    Location of This Business
    309 E Valley Dr, Linn Creek, MO 65052-9511
    BBB File Opened:
    4/13/2006
    Years in Business:
    30
    Business Started:
    1/1/1994
    Business Started Locally:
    1/1/1994
    Business Incorporated:
    1/1/2002
    Accredited Since:
    4/7/2006
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    Closed
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    9:00 AM - 3:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mike Hill, Owner
    • Mr. Charles Hill, Owner
    • Ms. Christen Noble, Office Manager
    Contact Information

    Principal

    • Ms. Christen Noble, Office Manager

    Customer Contact

    • Ms. Christen Noble, Office Manager
    Additional Contact Information

    Fax Numbers

    • (573) 346-0166
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/01/2021

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    We ordered a 14 foot awning to be installed on our camper, the owner and cashier both confirmed we did order a 14 foot awning, but when we opened it this weekend it was clear that it was too short. They tried to tell us today that we loose 6 inches, however that would have been 13.5 foot and the awning on the camper is 12.5. The owner then told us it was our fault if it wasn't measured correctly since we didn't take it in, which isn't true we had it in there and they took the measurements and lost them so asked us to measure, per their directions it was 14.6 foot so we agreed we needed the 14 and let them know the color. Today they were very rude and refused to talk option to correct it, and hung up after telling us it was on us not them there are not refunds. We just want the correct size installed, since this one is too short it does not open tight enough and catches too much air, we are not able to leave out as it is.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John J

    5 stars

    10/24/2023

    After attempting to order our first RV purchase from a local dealership that didn't deliver and never refunded our down payment, we found the exact model we wanted at Quality RV, so we went there. We wish we had just gone there to begin with. It was a 3 hour trip from where we live, but well worth the drive. No added or hidden fees...what was advertised was what we paid. The no hassle, no pressure sales staff was refreshingly different from what we were used to closer to home or with other large-ticket purchases. ******* told us to go look around the lot for what we wanted and to stop by when we were done if we had any questions. He didn't 'tag along' or point out every little feature to try to make a sale while we were browsing their selection. Once we decided to buy, ****** handled our paperwork and was equally as friendly and accommodating, explaining any add-ons informatively and honestly, without trying to push us into buying anything we didn't want. When we went to pick up our new trailer, **** treated us as though he had known us for years as close friends or family, guiding us through every feature and maintenance task for well over an hour, and taking the time to answer any questions we had thoroughly so we left feeling confident that we knew everything we needed to know. And since purchasing, *** in parts/service has been an extremely helpful, friendly resource for parts, accessories, to schedule any service needs. We will go out of our way to make any future RV purchases from Quality RV, a small, family-owned dealership that has always treated us as though we are family from the first visit.

    Quality RV Inc. Response

    10/26/2023

    We appreciate your business. Thank You

    Local BBB

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