Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Modern Piano Moving has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforModern Piano Moving

    Piano Movers
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.86/5stars

    Average of 29 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/2004

    Years in Business: 89

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    The largest dedicated piano mover in the country. Long distance and cross country piano and organ moving.

    Products & Services

    Piano Moving Service

    Business Details

    Location of This Business
    992 Highway D, Sullivan, MO 63080-2595
    BBB File Opened:
    11/24/2003
    Years in Business:
    89
    Business Started:
    1/1/1935
    Business Started Locally:
    1/1/1935
    Business Incorporated:
    11/8/2002
    Accredited Since:
    10/1/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Modern Moving Systems
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Russell Vitt, President
    • Mr. Derek Duffy, CFO
    Contact Information

    Principal

    • Mr. Russell Vitt, President
    • Mr. Derek Duffy, CFO

    Customer Contact

    • Mr. Derek Duffy, CFO
    Additional Contact Information

    Fax Numbers

    • (573) 860-6887
      Primary Fax

    Phone Numbers

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/29/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    I purchased a ******* vintage organ from ***** ****** at ******* organ world Feb 8, 2023. I was originally told delivery would be a couple weeks. It is now end of March and I’ve made two payments on an item I’ve never received. I contacted the finance company and told them I’m not making anymore payments until I recieve my organ. This may be a scam. I’m not sure. I know I paid $7,000 for an organ including $1,300.00 for delivery. The movers picked up my organ March 16th and I still don’t have it. I’m requesting half of my delivery money either from the moving company or the seller. Complaints filed on both. I will not be a satisfied customer unless I recieve my product along with $650.00 refund on the sorry service!
    Read More

    Customer Reviews

    29 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    patricia s

    5 stars

    02/14/2024

    I was very pleased with the service from Modern Piano Moving, from my initial contact in **********, ****, through the delivery in *********, ********. The planning staff were cordial and efficient. The men who picked up my piano were pleasant and competent, and my son reported that the delivery was provided exactly as advertised. All in all, our family was well pleased. I will recommend this company to anyone who needs to move a piano long distance.**********

    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.