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          St. Charles Nissan Hyundai has 1 locations, listed below.

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            Business ProfileSt. Charles Nissan Hyundai

            New Car Dealers
            BBB accredited business

            Contact Information

            5625 Veterans Memorial Pkwy

            Saint Peters, MO 63376-1603

            Visit Website
            (636) 441-4481

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 9:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 9:00 PM
            9:00 AM - 6:00 PM
            Closed

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            Customer Reviews

            3.72/5

            Average of 25 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            18 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/14/2005

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Auto Dealer

            Products & Services

            New and Used Car Sales, Service and Repair

            Business Details

            Location of This Business
            5625 Veterans Memorial Pkwy, Saint Peters, MO 63376-1603
            BBB File Opened:
            5/14/1979
            Years in Business:
            44
            Business Started:
            5/14/1979
            Business Started Locally:
            5/14/1979
            Business Incorporated:
            5/14/1979
            Accredited Since:
            4/14/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • St Charles Automotive
            • St Charles Hyundai
            • St Charles Nissan Inc
            Hours of Operation

            Primary

            M:
            9:00 AM - 9:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 9:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 9:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Kevin Maher, President
            • Ms. Rhonda Chapman, Operations Manager
            Contact Information

            Principal

            • Kevin Maher, President

            Customer Contact

            • Ms. Rhonda Chapman, Operations Manager
            Additional Contact Information

            Fax Numbers

            • (636) 441-9918
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            18 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            Ordered Nissan Frontier with tow package plus 4 other options thru St.Charles Nissan. St.Charles Nissan pulled a truck in without any of the options. I told them i did not want the truck I would wait for the one I ordered. They said not to worry they would add the options. They added 4 options OEM. The trailer tow package they added was aftermarket. It should never have been installed. All after market tow packages use aftermarket wiring receptacles not OEM. No aftermarket wiring receptacle will fit. You must trim 1/4 inch off the license plate so it will fit. You should not alter the size of license plates. You must use OEM receptacle. St.Charles Nissan did not tell me they were adding after market wiring receptacle. Now 6 months later, the 4 screws are rusting on the wiring receptacle. The cover for the 4 pin connection will not stay on. ************************************************ told me they would try and find me 4 screws. They could do nothing else because the receptacle was 6 months old. Now I am stuck with truck that no license plate will fit and the cover for 4 pin connection will not fit. Every thing else on the truck has 3 years or ***** mile warranty. The truck is 6 months old with ***** miles on it and kept in garage.
            Read More
            Read 17 More Complaints

            Customer Reviews

            25 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            April W

            09/21/2023

            I purchased a new vehicle in August 2022 and was told by *********** ****** and the finance guy as well that my only option was to finance through Hyundai Motor Finance (had nothing to do with my credit report) and that I can refinance through any institution after making 4 payments. So I did just that. I had a high interest rate of 7.4% but again was assured I could refinance after making 4 payments. After making my fourth payment I called Hyundai Motor Finance to get my payoff and i mentioned the four payment rule to the representative and he didnt know anything about it. And when I went to my credit union to refinance the employee said that its something the salesman/dealership just says because they make money off that too. Ive purchased 3-4 vehicles from this dealership over the years but this one will be the last.

            St. Charles Nissan Hyundai Response

            10/27/2023

            April, you have spoken to management here regarding this and we are so sorry that the employee at your credit union misinformed you to the extent that you are upset. You got an amazing price and purchase terms for your vehicle and it's sad when someone that doesn't understand gets a customer upset which is is what has happened in this case. If you'd like to discuss this, call ***************************, our operations manager and she will kindly go over everything with you by phone or in person. ************
            Read 24 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

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