At-a-glance
Overview
Business Details
- Location of This Business
- 13700 Manchester Rd, Ballwin, MO 63011-4502
- BBB File Opened:
- 9/10/1992
- Years in Business:
- 37
- Business Started:
- 1/1/1987
- Business Started Locally:
- 1/1/1987
- Accredited Since:
- 9/10/1992
- Type of Entity:
- Sole Proprietorship
- Hours of Operation
Primary
- M:
- 8:00 AM - 7:00 PM
- T:
- 8:00 AM - 6:00 PM
- W:
- 8:00 AM - 7:00 PM
- Th:
- 8:00 AM - 6:00 PM
- F:
- 8:00 AM - 7:00 PM
- Sa:
- 8:00 AM - 5:00 PM
- Su:
- Closed
- Business Management
- Mr. Ray Mungenast, Owner
- Mr. Tom Fogerty, General Manager
- Ms. Karen Rudolph, Accounts Receivable Clerk
- Contact Information
Customer Contact
- Mr. Tom Fogerty, General Manager
- Additional Contact Information
Fax Numbers
- (314) 822-7318Other Fax
Phone Numbers
- (314) 288-2970Other Phone
- (314) 822-7318
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
06/01/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
I have had this car for 4 months and it has been in an out of their shop for 3 months with various issues including the emergency brakes, transfer case and transmission issues and fuel injector sensors. Every time I bring it to the shop and drive it home the check engine lights immediately come back on within a day. The car has came to a screeching halt in the middle of the expressway and my wife no longer feels safe to drive the car. I have only been able to drive the car for a month. I have begged and pleaded with them to provide me another car of equal value and I would be willing to pay the difference in price. I paid $50,000 for the car, $8000 down and made 4 payments of $1000 a month. They told me they could only get me into another car if I paid them $10,000. I should not have to lose all the money I have paid for a car I've only been able to drive for a month because of their failure to repair it.
Customer Reviews
1 Customer Reviews
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Most Recent Customer Review
Clifford M.
08/26/2021
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