13 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from LYNDA A
1 star01/29/2024
If youre interested in paying for a service and never receiving said services hire this company. They are very willing to promise servce and never provide them after youve paid upfront in full.I could not be more disappointed in a company.
Dodge Moving & Storage Co Inc Response
01/30/2024
As a 2023 BBB Torch Award for Ethics recipient, Dodge certainly appreciates feedback from our customers. Complete and accurate feedback is a valuable resource that we use to improve how we do business. We acknowledge that Dodge did not complete the agreed upon move service as planned. What isnt mentioned is that Dodge refunded the customer for the incomplete service, nor did it reference why the move wasnt completed. Moving is very personal and our crews are not required to work in an environment where animal/pet odor etc. are prevalent, infestation is present, people are ill (COVID/RSV), where they feel unsafe, etc. We wont specially describe what occurred, but Dodge exercised our internal escalation process to advocate for our employees and remove them from an undesirable situation. It is rare that this happens, and it is a very uncomfortable for the customer and for **********************. We do appreciate the feedback and hope that the full perspective of what occurred is helpful.Review from Caitlin M
5 stars11/15/2022
Everyone was great to work with. Very professional and were fast. They were even gracious with us when we rescheduled at least three times.Dodge Moving & Storage Co Inc Response
02/06/2023
Thank you for taking the time to give us feedback regarding your relocation. I am glad to hear your move went well and our crew was able to handle your move quickly. Please reach out to us if we can be of assistance in the future.Review from stephanie j
5 stars10/31/2022
Great job, fast, friendly would recommend them for moving. Thank youDodge Moving & Storage Co Inc Response
02/06/2023
Thank you for your 5-Star review. We appreciate you choosing Dodge with your move.Review from Shelley H
5 stars10/31/2022
Great crew with 5 guys and 2 trucks. They were polite and read every box so we could direct them to the correct room.Dodge Moving & Storage Co Inc Response
02/06/2023
We appreciate you taking the time to review us. Please let us know if you ever have the need for a move in the future, we'd love to help.Review from John S
5 stars04/19/2022
Great job by Dodge Moving and Storage. Arrived on time, workers were professional and they didn't break anything. The job was completed as advertised and their rate was very reasonable.Dodge Moving & Storage Co Inc Response
04/21/2022
Appreciate you taking the time to give us feedback on how your relocation went. Thank you for choosing us, and please let us know if we can be of assistance in the future.Review from Anne C
5 stars02/10/2022
Professional and efficient. Safely moved our furniture in a timely manner.Dodge Moving & Storage Co Inc Response
02/11/2022
We appreciate your comments regarding your recent move with us. Glad to hear all went well with your relocation. Please feel free to reach out to us in the future if you can be of assistance.Review from Linda S
5 stars01/29/2022
Very professional crew. Everything picked up and delivered in perfect condition!Dodge Moving & Storage Co Inc Response
02/01/2022
Thank you for taking time to share your comments regarding our service. Glad to hear your relocation went smoothly. Please reach out to us if we can be of assistance in the future.Review from Holly C
5 stars12/14/2021
Dodge is excellent. I'm really happy with the service I received from them. They arrived on time, worked quickly, communicated well, and took awesome care of my furniture and my walls. I especially appreciated that they walked through my house before leaving to ensure everything was in the correct location. I would absolutely recommend them and use them again.Dodge Moving & Storage Co Inc Response
12/15/2021
We appreciate your feedback and are glad to hear your move went well. Hopefully you can get somewhat settled in before Christmas and be able to enjoy the Holiday's in your new home. Please let us know if we can be of any assistance in the future.Review from A Barnett
5 stars11/17/2021
Couldn't be happier with my moving experience! Top notch customer service. Packers, loaders/unloaders were quick yet professional, caring and friendly. Highly recommend Dodge Moving *********!Dodge Moving & Storage Co Inc Response
11/23/2021
We appreciate you taking the time to let us know how your service was for your recent move. Glad to hear all went well, and we were able to provide the service you needed. We wish you the best in your new home, and please let us know if we can be of service in the future.Review from Rob S
5 stars08/24/2021
The three men that moved us were remarkable! The most considerate and careful movers I've ever dealt with. The company even refunded part of our fee since the move wasn't as large as we anticipated. Rare to find such an honest business!!!Dodge Moving & Storage Co Inc Response
08/31/2021
Thank you for taking the time to give us feedback regarding your relocation. I am glad to hear your move went well and our crew was able to handle your move quickly. Please reach out to us if we can be of assistance in the future.
Customer Review Rating
Average of 13 Customer Reviews
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