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Find a Location

Dodge Moving & Storage Co Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforDodge Moving & Storage Co Inc

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.43/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/31/2003

    Years in Business: 122

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Dodge Moving and Storage Co., Inc. is a full service relocation company with over a century of experience specializing in the transportation and storage of household goods, electronics, high-value products, office/industrial equipment, record storage

    Products & Services

    Dodge Moving and Storage Co., Inc. is a full service relocation company with over a century of experience specializing in the transportation and storage of household belongings, high-value products, electronics, office/industrial equipment, record storage, and asset management.

    Business Details

    This is a multi-location business.

    Find a Location

    Dodge Moving & Storage Co Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      13390 Lakefront Dr, Earth City, MO 63045-1513
      BBB File Opened:
      1/1/1990
      Years in Business:
      122
      Business Started:
      2/7/1902
      Business Started Locally:
      2/7/1961
      Business Incorporated:
      2/7/1961
      Accredited Since:
      10/31/2003
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Mayflower Transit
      • Dodge/Mayflower Moving & Storage
      • Mayflower
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Tom Linhares, General Manager
      • Kabrena Snipes, Marketing Manager
      • Elizabeth Isenogle, Director of Operations
      • Alex Clerc, Chief Administrative Officer
      Contact Information

      Principal

      • Mr. Tom Linhares, General Manager
      • Alex Clerc, Chief Administrative Officer

      Customer Contact

      • Elizabeth Isenogle, Director of Operations
      Additional Contact Information

      Fax Numbers

      • (314) 344-3363
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/29/2021

      Complaint Type:
      Product Issues
      Status:
      Answered
      I hired Dodge Moving Company to move our belongings from a storage facility in Waterloo, Illinois to a new home in Highland, Illinois on Friday, April 9, 2021. The company moved items such as furniture/boxes/appliances, etc. Several of the boxes marked fragile had been damaged due to the move. The movers were careless in the move by not paying attention to the items being moved and how they were being placed. We had several items reimbursed by the company but the major items were not address. The company stated that because they did not pack them and we chose to instead, they are not liable for damage. However, their movers were the ones that neglected to move the items properly. Instead of paying attention to the items marked fragile along with the weight of the box, they were careless and just stacked boxes on top of each other despite having been told that several boxes are fragile. I did pay insurance on the move and am requesting $2,000 for the items that were broken.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      LYNDA A

      1 star

      01/29/2024

      If youre interested in paying for a service and never receiving said services hire this company. They are very willing to promise servce and never provide them after youve paid upfront in full.I could not be more disappointed in a company.

      Dodge Moving & Storage Co Inc Response

      01/30/2024

      As a 2023 BBB Torch Award for Ethics recipient, Dodge certainly appreciates feedback from our customers. Complete and accurate feedback is a valuable resource that we use to improve how we do business. We acknowledge that Dodge did not complete the agreed upon move service as planned. What isnt mentioned is that Dodge refunded the customer for the incomplete service, nor did it reference why the move wasnt completed. Moving is very personal and our crews are not required to work in an environment where animal/pet odor etc. are prevalent, infestation is present, people are ill (COVID/RSV), where they feel unsafe, etc. We wont specially describe what occurred, but Dodge exercised our internal escalation process to advocate for our employees and remove them from an undesirable situation. It is rare that this happens, and it is a very uncomfortable for the customer and for **********************. We do appreciate the feedback and hope that the full perspective of what occurred is helpful.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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