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Find a Location

Hometown Equity Mortgage, LLC has 1 locations, listed below.

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    Business ProfileforHometown Equity Mortgage, LLC

    Mortgage Lenders

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    We are a Residential mortgage company. 

    Products & Services

    Hometown Equity Mortgage is a Mortgage Banker, providing residential mortgages.

    Business Details

    Location of This Business
    1 Mid Rivers Mall Dr Ste 130, St Peters, MO 63376-4321
    BBB File Opened:
    7/3/2002
    Years in Business:
    22
    Business Started:
    1/1/2002
    Business Started Locally:
    1/1/2002
    Business Incorporated:
    9/1/2004
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Hometown Equity Mortgage
    • Hometown Equity Mortgage of St. Louis, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Donald Miller, Executive Vice President
    Contact Information

    Principal

    • Donald Miller, Executive Vice President
    Additional Contact Information

    Fax Numbers

    • (636) 333-6277
      Other Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/13/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I went under contract for a home with Hometown Equity Mortgage, LLC dba the lender 5/21/2022 where I received a loan estimate for a $295,000 home at a 6.75% interest rate including all closing costs rolled into the loan and down payment assistance with a prospective close date of 6/21/2022. Due to a delay for an appraisal, we had to extend the contract until 6/29/2022. I then received a loan estimate on 6/24/2022 of a 6.5% interest rate with closings costs of $22,000 and down payment assistance. Apparently this occurred because the loan officer ****** ****** did not lock in my rate, for this she was supposedly fired but the lender still couldn’t help me. Being that was not offered and closing day was near, my realtor and broker offered concessions to still obtain the deal. By 6/28, I was now receiving an estimate with a 6.25% interest rate $30,000 in closing costs and excluding down payment assistance. I was told that I no longer qualified for down payment assistance and they do not know why nor am I allowed to use my earnest money or the offered concessions towards my down payment. I received 4 loan estimates all increasing every time I received a new one, although, I was finding solutions the lender continued to change the answers and/or reasonings every 2-3 business days asking for more money. It is now 7/13 and we have extended the closing date two times for me to receive the answer that I must come up with 3.5% of my loan excluding my earnest money and $1300 that was spent for an appraisal. Behind that my lease expired 6/1, I am now without shelter and lost all of my fundings towards my house.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

    BBB Reports On

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