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Find a Location

BJC HealthCare has 19 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • BJC HealthCare

      510 S Kingshighway Blvd Saint Louis, MO 63110-1016

      BBB Accredited Business
    • BJC HealthCare

      3015 N Ballas Rd Saint Louis, MO 63131-2329

      BBB Accredited Business
    • BJC HealthCare

      1 Barnes Jewish Hospital Plaza 90-72-732 Saint Louis, MO 63110-1003

      BBB Accredited Business
    • BJC HealthCare

      10 Hospital Dr Saint Peters, MO 63376-1659

      BBB Accredited Business
    • BJC HealthCare

      12634 Olive Blvd Saint Louis, MO 63141-6337

      BBB Accredited Business

    Business ProfileforBJC HealthCare

    Hospital
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    This hospital is part of the BJC Health System.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    63 complaints closed in last 3 years

    24 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/7/1993

    Years in Business: 87

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Hospital, Medical Services

    Business Details

    This is a multi-location business.

    Find a Location

    BJC HealthCare has 19 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • BJC HealthCare

        510 S Kingshighway Blvd Saint Louis, MO 63110-1016

        BBB Accredited Business
      • BJC HealthCare

        3015 N Ballas Rd Saint Louis, MO 63131-2329

        BBB Accredited Business
      • BJC HealthCare

        1 Barnes Jewish Hospital Plaza 90-72-732 Saint Louis, MO 63110-1003

        BBB Accredited Business
      • BJC HealthCare

        10 Hospital Dr Saint Peters, MO 63376-1659

        BBB Accredited Business
      • BJC HealthCare

        12634 Olive Blvd Saint Louis, MO 63141-6337

        BBB Accredited Business
      Location of This Business
      510 S Kingshighway Blvd, Saint Louis, MO 63110-1016
      BBB File Opened:
      1/1/1937
      Years in Business:
      87
      Business Started:
      1/1/1937
      Business Started Locally:
      1/1/1937
      Accredited Since:
      6/7/1993
      Type of Entity:
      Non-profit Organization
      Alternate Business Name
      • Memorial Hospital East
      • Overland Medical Group
      • Boone Hospital Center
      • Alton Memorial Hospital
      • The Rehabilitation Institute of St Louis
      • Barnes-Jewish Hospital
      • Barnes-Jewish St Peters Hospital
      • B J C HealthCare
      • Barnes-Jewish West County Hospital
      • Parkland Health Center
      • Missouri Baptist Sullivan Hospital
      • Christian Hospital
      • St Louis Children's Hospital
      • Northwest HealthCare
      • Memorial Hospital Belleville
      • Progress West Hospital
      • Arthritis Specialist
      • BJC Wellness
      • Missouri Baptist Medical Center
      Business Management
      • Guest Services
      • Mr. Richard Liekweg, President/CEO
      • Mr. Dave Braasch, President
      • Mr. Robert Cannon, President
      • Ms. Trish Lollo, President
      • Mr. Jim Sinek, President
      • Mr. Rick Stevens, President
      • Mr. Mark Turner, President
      • Mr. John Antes, President
      • Mr. Tony Schwarm, President
      • Mr. Thomas Karl, President
      • Ms. Joan Magruder, President
      • Mr. Mark Dwyer, President
      • Mr. Chris Watts, President
      • Mr. Reginald Farrar, Director of Human Resources
      Contact Information

      Principal

      • Guest Services
      • Mr. Richard Liekweg, President/CEO
      Additional Contact Information

      Fax Numbers

      • (314) 996-3610
        Other Fax
      • (636) 916-9414
        Other Fax

      Phone Numbers

      Customer Complaints

      63 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/12/2024

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Prior to an MRI on 11/20/2023 I called and received a verbal cost estimate from BJC Healthcare. The estimate indicated that, after insurance, my portion would be $233.55. Upon receiving my bill, I noticed that it was more than twice the amount I was quoted. The bill I received was for $509.46. I contacted the health facility and they indicated that insurance had failed to tell them I have coinsurance. I contacted my insurance company, they refused to make any adjustments. I went back to the health facility and they refused to make any adjustment, even though I was willing to negotiate in good faith and pay up to $300, 30% more than the quote. I was only notified after the fact, during this billing conversation with the health facility that I could have received a physical copy that would have instructed me to confirm the estimate with my insurance, which is not entirely true since my health insurance is not privy to what BJC Healthcare charges for its services. This information was never provided to me and I only ever received the estimate verbally when I had asked for one. I have tried negotiating the bill but BJC Healthcare is refusing to act in good faith.
      Read More

      Customer Reviews

      7 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anon A

      1 star

      08/30/2023

      *I was neglected at this facility while trying to be seen for syncope episodes.* I was one of two people who were admitted in early to the back rooms and was not paid attention to by the doctor nor the staff - and I was there for about 4 hours and received little to no help. * The ******* ***************** kept asking personal questions about me being pregnant/any former pregnancies.* My monitor kept going off while I was in the back room and no one came to check on me. I had to keep calling a nurse in to adjust my monitor and they kept telling me that the monitor provided was broken and thats why it keeps going off. And I have a medical history of asthma. *As I was leaving the hospital, I saw the doctor on duty speaking with another nurse and he looked past me as if I was not there or unimportant - when I was walking out of the emergency room. * I felt unheard, unseen and unimportant. I went in and was admitted to the back because I keep having fainting spells. ** Do not go here if you need medical assistance, unless they do better by their staff and the people they are supposedly trying to help.

      Local BBB

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