BBB Accredited Business Profile

Allen's Pony Express

Allen's Pony Express

(618) 273-3101

Allen's Pony Express

22 years in business
3070 Goshen Trail Rd
Eldorado, IL 62930-3305
Additional Email Addresses
  • allensponyexpress@gmail.com
BBB File Opened: 03/18/2011
Business Started: 08/26/1994
Business Started Locally: 08/26/1994
Type of Entity
Sole Proprietorship
Business Management
  • Ms. Valerie Allen, Co-owner
  • Mr. Larry Allen, Co-owner
Business Category
  • Horse Equipment & Supplies
  • Saddlery & Harness

Products & Services
Pony Bits, Miniature Bits, Hackamores, Pony Bridles, Miniature Bridles, Pony Breast Collar, Miniature Breast Collar, Pony Sport Boots, Mini Sport Boots, Pony Saddle Pad, Mini Saddle Pad, Pony Girths, Mini Girths
Methods of Payment
  • We accept all major credit cards and PayPal
Refund & Exchange Policy: 
Return Policy: If you are not completely satisfied with an item, you may return it within 30 days of purchase receipt.
* The item must be in its original conditionand include all parts, accessories and packaging. Call us at1.888-492-7669 to obtain a Return Authorization Number (RA#) andshipping instructions. Include a copy of the original invoice with yourreturn and write your RA# visibly on the outside of the shipping packageand on the packing slip. Please tell us why you are returning ourproduct, so that we can continue to improve our service. 

Return shipping costs are non-refundable,unless the item is being returned as a result of our error (damaged,defective, wrong item sent, etc.). For your protection, we encourage youto send your return prepaid via UPS or FedEx. We do not accept COD.Save your shipping receipt and tracking number for proof of returndelivery. We are not responsible for return packages that are lost ordamaged by the return shipping company.
BBB accredited business

A+

Overview

Allen’s Pony Express strives to bring you the highest quality products for your pony or miniature horse at prices that are sure to please and we are proud of our unbeatable customer service. Custom items are our specialty from girths starting at size 10” to custom show equipment and many things in-between.  Specializing in 14.2 hands and under.

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Allen's Pony Express

Allen's Pony Express

BBB ACCREDITED SINCE 04/06/2011

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