This Business Is Not BBB Accredited

Jerry Kelly Heating & Air Conditioning, Inc.

Jerry Kelly Heating & Air Conditioning, Inc.

(636) 946-4313

Jerry Kelly Heating & Air Conditioning, Inc.

40 years in business
PO Box 657
Saint Charles, MO 63302-0657
Fax Numbers
  • (636) 946-7418
Additional Phone Numbers
  • (314) 485-3948
BBB File Opened: 10/08/1993
Business Started: 01/01/1977
Business Started Locally: 01/01/1977
Type of Entity
Corporation
Business Management
  • Jill Kelly-Miles
  • Mr. Steve Miles, Operations Manager
Business Category
  • Heating & Air Conditioning
Alternate Business Names
  • Kelly Jerry Heating & Air Conditioning Inc.

F

Advertising Review

In February 2016, Better Business Bureau contacted Jerry Kelly Heating & Cooling regarding an advertisement in which stated, "You can actually replace your old (and probably very inefficient) furnace for FREE simply by purchasing a High Efficiency 15 SEER Air Conditioning System.  I'll give you a new 80% Gas Furnace for FREE..."

BBB previously had challenged similar claims in 2009 when the company advertised, "...we've decided to give a FREE Furn... Read More

Advertising Review

October 2016, Business Better Bureau challenged a mailer being sent to consumers. The claims in question were “…every year my business slows in October as fall approaches.” “I’m betting that if I make you an offer that is ‘irresistible’…I can pay my professional staff to work instead of them sitting at home on slow days not getting paid”. “The only reason I am making this great offer is to boost sales during this slow period.” “Get a $3636 Furnac... Read More

Advertising Review

December 2016, Better Business Bureau challenged a mailer being sent to consumers by the business. The mailer stated, “If it snows 2 inches on Christmas Day your new heating & cooling system is Free!”

Regarding contests and games of chance the Code of Advertising states:

If contests are used, the advertiser must publish clear, complete and concise rules and provide competent impartial judges to determine the winners.

Contests, drawings or other ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Jerry Kelly Heating & Air Conditioning, Inc. include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB

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Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Jerry Kelly Heating & Air Conditioning, Inc.

THIS BUSINESS IS NOT BBB ACCREDITED

Jerry Kelly Heating & Air Conditioning, Inc.

Customer Review Rating:

60%
10%
30%

Composite Score: