Business ProfileforAmant's Floor Care

I hired this company to fix a shower grout issue. I talked to ***** the owner 2 weeks prior to the appointment October 20 and told him there was grout pieces coming out and it was not caulk. I asked if he could do the repair. He said when my guy gets there he will see what is going on. ***** came out and caulked the shower. He did admit it was grout that was coming out. I called ***** the next day and complained about the job and how two corners look really bad. ***** got upset about the call. He did call me back on October 24 and he said he could not come by to look at it today but would call me the next day. On October 25 he never called me. He still has not called me to this day. I got a text from ***** on October 25 and said he could stop by in the afternoon. I asked for ***** and he said ***** can't make it. ***** comes to my home and I showed him the 2 corners and he did agree the corners did not look good. He was only here 5 minutes and he re-caulked it and that was the end of it. I asked to have ***** call me and ***** said he would tell *****. I am upset that they never told me they did not typically do that work, if they would've told me that I wouldn't have paid them for the service. It still does not look right. All ***** cared about was cashing my $250 check immediately and even in the invoice it says something about the floor which they did not touch. I have a heart condition and this situation has made me so upset and I had an Afib attack.