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          Landscape & Fence Solutions has 1 locations, listed below.

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            Business ProfileforLandscape & Fence Solutions

            Fence Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            BBB Rating & Accreditation

            Accredited Since: 5/24/2013

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Landscape & Fence Solutions offers vinyl, aluminum and chain link fencing.

             

             

            Products & Services

             Fence solutions,

            Fence Repairs,

            Pet Containment,

            Pool Fences,

            Business Details

            BBB File Opened:
            10/1/1962
            Years in Business:
            61
            Business Started:
            10/1/1962
            Business Started Locally:
            10/1/1962
            Business Incorporated:
            10/1/2002
            Accredited Since:
            5/24/2013
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:30 AM - 6:00 PM
            T:
            7:30 AM - 6:00 PM
            W:
            7:30 AM - 6:00 PM
            Th:
            7:30 AM - 6:00 PM
            F:
            7:30 AM - 6:00 PM
            Sa:
            8:00 AM - 5:00 PM
            Su:
            Closed
            Business Management
            • Mr. Dean Walsh, President
            • Mrs. Julia Walsh, Vice President
            Contact Information

            Principal

            • Mr. Dean Walsh, President

            Customer Contact

            • Mr. Dean Walsh, President
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

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            File a Complaint

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Amanda C

            1 star

            07/02/2022

            Very disappointed with the professionalism of this company and quality of the product. First off they emailed Sunday night saying someone needed to be home at **** the next day to confirm placement. Luckily we didnt take off work because they canceled that day. Almost every single post had multiple scratches. We called and complained the first day and was told they would touch it up. After installation was complete, it was evident no touch ups were done. The owners stated that they cant control how the poles arrive to them. They suggested we buy paint and touch them up ourselves. When you spend 6 grand on a fence you expect there to be minimal damage to start. After multiple emails, they stated that when they had time they could bring a can of spray paint to try to pacify us. Also gate was very uneven among other issues. Still charged us full amount even though the poles were all damaged.

            Landscape & Fence Solutions Response

            07/04/2022

            We know the customer was unhappy and wanted a discount on the job. This was a chain link fence 8 gauge vinyl coated with a welded double gate on an uneven yard. Slightly over 200 feet and $5,700. Materials are the strongest you can get and the job looked great other than surface scratches on the posts. The scratches didn't go through the vinyl coating. The only way to make these disappear is with paint and we did touch up areas that were unacceptable to us. I said I would come take a look and bring a can of paint. We felt the gate was put in the best place possible, but you can't get perfectly level when the ground isn't. level. I believe a discount was desired but we worked this up multiple ways with multiple materials. We don't make much on chain link and as a small company we don't have the luxury to give jobs away. Could have added a fuel charge but didn't. And the homeowner was home all day and didn't come out to tell us there was a problem until the crew was gone for the day. We have scheduling changes all the time based on weather, crew no-shows, etc. We do our best to stick to a schedule but it is difficult. We even reach out on weekends to double check schedule and most customers appreciate this. We work 7 days a week to run a small family owned business.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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