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          Kirkwood Electric Co has 1 locations, listed below.

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            Business ProfileforKirkwood Electric Co

            Electric Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/9/2008

            Years in Business: 123

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            7/15/2008
            Years in Business:
            123
            Business Started:
            2/11/1901
            Business Started Locally:
            2/11/1901
            Accredited Since:
            7/9/2008
            Alternate Business Name
            • Kirkwood City Electric
            Hours of Operation

            Primary

            M:
            8:00 AM - 7:30 PM
            T:
            8:00 AM - 7:30 PM
            W:
            8:00 AM - 7:30 PM
            Th:
            8:00 AM - 7:30 PM
            F:
            8:00 AM - 5:30 PM
            Sa:
            9:00 AM - 12:00 PM
            Su:
            Closed
            Business Management
            • Mr. Mark Petty, President
            Contact Information

            Principal

            • Mr. Mark Petty, President

            Customer Contact

            • Mr. Mark Petty, President
            Additional Contact Information

            Fax Numbers

            • (314) 984-5920
              Primary Fax

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

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            File a Complaint

            Most Recent Customer Complaint

            07/19/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            Our power keeps coming on and back off.  The mayor is aware of the issue but apparently only takes care of his personal friends and  Kirkwood Electric told me they will not fix the street lights. They are putting in new transformers right behind our condo and are unloading all of their equipment. We have had power surges on and off for at least 6 months. No one I have contacted is willing to help me and I have an entire list of contacts.   They continue to bill me for services I am not receiving.   They have had half of Kirkwood's streets closed traffic jams and power outages, continuously surging.  At least 6 months this has been going on. They started the building project 1 year ago.   It could be a transformer issue we do not know if its the new work or the transformer. I can confirm that Kirkwood has never changed our meters and they are at least 40 years old. I could not read the meters if I wanted to, so they have complete control on seeing how much my usage is.  The meters are so old an worn out they have turned white in color. I don't have the option of reading the meter myself , they bill me automatically every month and I trust and pay them every month and they continue to cut off my electricity without warning, explanation or resolution.  This is ridiculous. The only time they come to look at our meters is to raise the price we pay every month. 
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            Customer Reviews

            0 Customer Reviews

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            Local BBB

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