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Find a Location

Kirkwood Electric Co has 1 locations, listed below.

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    Business ProfileforKirkwood Electric Co

    Electric Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/9/2008

    Years in Business: 123

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Electrical Services

    Business Details

    Location of This Business
    212 S Taylor Ave, Kirkwood, MO 63122-4325
    BBB File Opened:
    7/15/2008
    Years in Business:
    123
    Business Started:
    2/11/1901
    Business Started Locally:
    2/11/1901
    Accredited Since:
    7/9/2008
    Alternate Business Name
    • Kirkwood City Electric
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:30 PM
    T:
    8:00 AM - 7:30 PM
    W:
    8:00 AM - 7:30 PM
    Th:
    8:00 AM - 7:30 PM
    F:
    8:00 AM - 5:30 PM
    Sa:
    9:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mark Petty, President
    Contact Information

    Principal

    • Mr. Mark Petty, President

    Customer Contact

    • Mr. Mark Petty, President
    Additional Contact Information

    Fax Numbers

    • (314) 984-5920
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/19/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Our power keeps coming on and back off.  The mayor is aware of the issue but apparently only takes care of his personal friends and  Kirkwood Electric told me they will not fix the street lights. They are putting in new transformers right behind our condo and are unloading all of their equipment. We have had power surges on and off for at least 6 months. No one I have contacted is willing to help me and I have an entire list of contacts.   They continue to bill me for services I am not receiving.   They have had half of Kirkwood's streets closed traffic jams and power outages, continuously surging.  At least 6 months this has been going on. They started the building project 1 year ago.   It could be a transformer issue we do not know if its the new work or the transformer. I can confirm that Kirkwood has never changed our meters and they are at least 40 years old. I could not read the meters if I wanted to, so they have complete control on seeing how much my usage is.  The meters are so old an worn out they have turned white in color. I don't have the option of reading the meter myself , they bill me automatically every month and I trust and pay them every month and they continue to cut off my electricity without warning, explanation or resolution.  This is ridiculous. The only time they come to look at our meters is to raise the price we pay every month. 
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Eastern & Southwest Missouri & Southern Illinois

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