Additional business information
At-a-glance
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 1901 Chouteau Ave, Saint Louis, MO 63103-3003
- BBB File Opened:
- 8/30/1977
- Years in Business:
- 101
- Business Started:
- 11/21/1922
- Business Started Locally:
- 11/21/1922
- Date of New Ownership:
- 8/7/1977
- Business Incorporated:
- 8/7/1995
- Accredited Since:
- 8/30/1957
- Type of Entity:
- Corporation
- Alternate Business Name
- Ameren Electric CO
- Union Electric
- AmerenUE
- Hours of Operation
Primary
- M:
- 8:00 AM - 5:00 PM
- T:
- 8:00 AM - 5:00 PM
- W:
- 8:00 AM - 5:00 PM
- Th:
- 8:00 AM - 5:00 PM
- F:
- 8:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Cathy Hart, Supervisor
- Tamara Evey, Manager
- Suzanne Murphy, Company Contact
- Karen Warnke, Company Contact
- Mr. Tim McCarthy, Manager of Customer Relations
- Kathryn Pate, Company Contact
- Mr. Scott A Cisel, President
- Tonya Sanders ext.19403, Company Contact
- Mr. David Kohring, Customer Service Representative
- Mr. Thomas R Voss, President/CEO
- Mr. Brian Bretsch, Communications Manager
- Debbie Bailey, Manager
- Mr. Sarah Kramer, Manager of Public Relations
- Terri Engelbrecht, Manager of Customer Care
- Frank Mertens, Manager of Customer Care
- Contact Information
Principal
- Debbie Bailey, Manager
- Terri Engelbrecht, Manager of Customer Care
Customer Contact
- Terri Engelbrecht, Manager of Customer Care
- Frank Mertens, Manager of Customer Care
- Additional Contact Information
Fax Numbers
- (800) 449-0176Primary Fax
- (314) 554-4535Other Fax
Phone Numbers
- (314) 342-1000Other Phone
- (314) 992-6709Other Phone
Website Addresses
- (800) 449-0176
Customer Complaints
205 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
03/05/2024
- Complaint Type:
- Problems with Product/Service
- Status:
- Resolved
Customer Reviews
56 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Priscilla R
02/27/2024
Ameren Response
02/29/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.