Business ProfileforCrowley Exteriors

I signed two contracts with ******* Exteriors on July 17, 2023; one for roof repairs and the second for siding repairs. ******* Exteriors finished the roof repairs and I paid them on September 29, 2023 for the roof. At this time at the end of September, the owner, **** *******, stated via text their siding supply company should be able to start taking orders in about 2-3 weeks. He stated he would keep me posted. I had not heard from **** so I text him (our normal correspondence during the roof repair) on October 31, 2023. When I didn't hear back from him, I texted him again on November 7, 2023 asking for a status update on the siding. Still no response from him so I called and left a voicemail (my outgoing call log says 37 seconds) on his cell phone (it was his cell and not a wrong number since the greeting said ****) on November 13, 2023 at 9:49 am asking again about the siding status. Still no response from **** (owner), so I called the office line ************ on November 16, 2023 at 8:30 am and left a voicemail (my outgoing call log says 47 seconds). Again still no response from anyone from the company so I texted **** (owner) again on his cell on November 17, 2023 stating if I did not hear from him about the siding status by November 21, I would file a complaint with the BBB. It has been over 4 months since I signed a contract for siding repair. My neighbors that had siding damage did not take 4 months with other contractors for repair. Even if ******* has the slowest siding supplier on earth, they should still respond to me with status updates when I ask for them and not ghost me. ******* was referred to me by a work colleague so I didn't just find them off the web.