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          American Concrete Services, LLC has 1 locations, listed below.

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            Business ProfileforAmerican Concrete Services, LLC

            Concrete Contractors

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            We specialize in replacement of residential concrete. Specifically concrete driveways and patios. We also are well equipped to install stamped, dyed, or exposed aggregate concrete.

            Business Details

            BBB File Opened:
            12/9/2010
            Years in Business:
            16
            Business Started:
            11/4/2007
            Business Started Locally:
            11/4/2007
            Business Incorporated:
            11/4/2007
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Kevin Duggins, Owner
            Contact Information

            Principal

            • Mr. Kevin Duggins, Owner

            Customer Contact

            • Mr. Kevin Duggins, Owner

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/17/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Unresolved
            On 4 OCT 2021, American Concrete removed and replaced my driveway from the garage to the road. I spoke directly with the workers before any concrete was poured, expressing previously having water getting under the driveway slab and caused it to heave in freezing weather. I asked them to make sure everything drained away from the house and garage. Upon completion, I could visibly see a portion of the west slab butted against the garage was sloping toward the garage. At the time I was unable to see how this would affect rainwater. I reached out about this while away on military duty for three weeks, and the owner came over and had a look while I was out. He came over again upon my return and mentioned French drains, which would have no effect for rain received directly on the driveway. He added caulk on some locations of the fiber board where large gaps existed. It was also brought up the portion of the sidewalk replaced also ran toward the side of the structure, where water would pool. He mentioned something about grinding a channel in the concrete to get it to drain, but this appears to be a band-aid for not properly sloping away from the house. During winter weather, it also became apparent the driveway was installed higher than the garage floor, therefore trapping any water from snow melting on cars instead of being able to drain out. Additionally, the portion sloped toward the garage door caused melting snow and ice to flow into the garage. I have recently sent emails (to addresses they had ********** ********* ** *** ***** *************************** *** ***** ******* ******* ********************* on 7 APR 2022, and received no response. Another email was sent to the same addresses and one listed on American Concrete's website *************************** on 13 APR 2022, and still no response received. Pictures shown clearly illustrate concrete sloping toward the structure. Properly installed concrete sloping toward a structure would have a drain.
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            Customer Reviews

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            Local BBB

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