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Business ProfileforMedicredit, Inc.
Current Alerts For This Business
BBB has received consumer complaints and customer reviews about Medicredit, Inc. which allege
negative
reporting on a consumer’s credit report, consumers state they have
received no written notification or documentation from the company
alerting them of the debt, consumers claim they do not owe the debts
reported, collection efforts were made against the wrong individual,
difficulty contacting the company and failure to honor cease and desist
requests.
In March 2023, BBB contacted Medicredit regarding its concerns. On April 19, 2023, the company responded to BBB and stated, "Medicredit, Inc. is committed to providing satisfactory service. The Customer Service staff is trained to answer questions and provide timely assistance. In our ongoing commitment to continuous improvement, we welcome feedback as an important component."
At-a-glance
Customer Complaints
199 complaints closed in last 3 years
67 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
According to Medicredit, it averages 200,000 consumer contacts each month and has 15 call centers.
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 505600, Saint Louis, MO 63150-5600
- BBB File Opened:
- 10/1/1977
- Years in Business:
- 46
- Business Started:
- 10/5/1977
- Business Started Locally:
- 10/5/1977
- Business Incorporated:
- 10/5/1977
- Accredited Since:
- 6/20/2016
- Type of Entity:
- Corporation
- Alternate Business Name
- Cogent Financial Group
- Revenue Cycle Point Solutions
- Business Management
- Mr. Don Wright, Senior Vice President
- Ms. Anna Ansell, Regulatory Manager, Compliance
- Contact Information
Principal
- Ms. Anna Ansell, Regulatory Manager, Compliance
Customer Contact
- Ms. Anna Ansell, Regulatory Manager, Compliance
- Additional Contact Information
Phone Numbers
- (800) 388-7977Other Phone
- (877) 395-3125Other Phone
- (800) 388-7977
Customer Complaints
199 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/16/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
Customer Reviews
52 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jessica R
04/04/2024
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