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          ProSteam Carpet Care LLC has 1 locations, listed below.

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            Business ProfileProSteam Carpet Care LLC

            Carpet and Rug Cleaners
            BBB accredited business

            Contact Information

            1200 Cave Springs Blvd

            Saint Peters, MO 63376-6517

            Visit Website
            (636) 299-2925

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            Customer Reviews

            3/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/19/2014

            Years in Business: 11

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Products & Services

            For all your carpet, upholstery, tile and grout, hardwood, air duct, oriental rug and carpet stretching and repairs! We also do 24 hour flood and fire restoration, mold remediation and asbestos abatement and home remodeling.

            Business Details

            Location of This Business
            1200 Cave Springs Blvd, Saint Peters, MO 63376-6517
            BBB File Opened:
            7/18/2012
            Years in Business:
            11
            Business Started:
            5/2/2012
            Business Started Locally:
            5/2/2012
            Business Incorporated:
            7/30/2013
            Accredited Since:
            3/19/2014
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • ProSteam Carpet Care & Restoration
            Business Management
            • Gina Blake, Owner
            Contact Information

            Principal

            • Gina Blake, Owner

            Customer Contact

            • Gina Blake, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/18/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            The technician came to my home to clean the air duct he did not have the right tools to the job. He asked if I had a drill in order for the brush to spin inside air duct. I gave him a drill to borrow. He proceeded to clean the air duct. I then had my air conditioned serviced. they informed me that the air duct had not been cleaned properly. I called Pro clean and talked with a lady. We had a heightened conversation. She hung up the phone and then I spoke with them through Facebook and they informed me they stand by their word and they would not refund me my money. They even charged me access panels even though the technician did not need to drill anything. I spoke with Jeff and he is refusing to give me a refund due to me having a attitude with the lady I spoke with, but he will look into the access panel charge. They are also making threats and the technician asked for a tip. I would like a refund in the amount of $309.02
            Read More
            Read 1 More Complaints

            Customer Reviews

            3 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Anne W

            07/21/2022

            I left a review on 7/15/2022 that I would like to update. Pro Steam responded to my review and sent another technician to resolve my issue of not getting the edges and corners clean on the initial cleaning. He recleaned ALL of my carpets. I did not ask them to this. He was meticulous and polite and worked so hard. I would use them again.
            Read 2 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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