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          St. Louis Billiard Repair has 1 locations, listed below.

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            Business ProfileSt. Louis Billiard Repair

            Pool Table Repair

            Contact Information

            2506 Breezy Point Ln

            O Fallon, MO 63368-3510

            Visit Website
            (314) 348-3916

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            2 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We move, and service the following: Pool Tables, Shuffle Board Tables, Bumper Pool Tables and Pinball Machines. 

            We Also move the following: Arcade Machines, Slot Machines, Air Hockey Tables, Bowling Machines, and much more. 

            Business Details

            Location of This Business
            2506 Breezy Point Ln, O Fallon, MO 63368-3510
            BBB File Opened:
            7/16/2015
            Years in Business:
            10
            Business Started:
            8/17/2013
            Business Started Locally:
            8/17/2013
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • St. Louis Pool Table Movers
            Business Management
            • Mr. Nick McGahey, Owner
            Contact Information

            Principal

            • Mr. Nick McGahey, Owner

            Customer Contact

            • Mr. Nick McGahey, Owner
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/01/2023

            Complaint Type:
            Order Issues
            Status:
            Unanswered
            Hired this company to move our pool table. **** quoted us a price and when the job was completed we were over charged by 100.00. We had to be at the closing for our home so we couldn’t get ahold of ***** When we finally did and proved we overpaid for the price quoted we were promised a refund. That was on may 30th. We have been told the check was mailed. That it would be sent. And then no response. **** has also promised to get this refunded. No avail. Now we are not even getting out calls or texts returned. I also noticed that on their web site **** ****** the person named above is posting reviews about how “great” her company is. I have notified ****** as to this activity. This company employs extremely bad business practices. I am asking your help in getting my refund. We have copies of all texts and a recording of her promising our refund. Thank you
            Read More
            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tom B

            08/17/2022

            Our initial appointment was scheduled for August 12, and they texted asking to reschedule for August 16, arriving between **** pm - not a problem. I told them my wife would meet them at the house where it will be picked up and gave them her cell number. My wife called to verify pickup, but no one answered. She waited for an hour, and texted the owner. After waiting for over two hours my wife received a text saying that we weren't on the schedule and no one was coming. After repeatedly asking them how they could make this right, they offered to "fit us in" on August 23. My wife gave up a half day of work, and they refused to offer any discount from the original price quote for our inconvenience and their scheduling mistake, followed by terrible customer service and poor communication. We will use other movers.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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