This Business Is Not BBB Accredited

Vehicle Assurance

Vehicle Assurance

(866) 522-5581

Vehicle Assurance

10 years in business
3902 S Old Highway 94
Saint Charles, MO 63304-2849
Additional Email Addresses
  • sfain@vehicleassurance.com
  • sarmstrong@vehicleassurance.com
Additional Website Addresses
BBB File Opened: 07/17/2007
Business Started: 01/01/2007
Business Started Locally: 01/01/2007
Business Incorporated: 11/06/2006 in MO
Type of Entity
Corporation
Business Management
  • Shari Smith-Fain, President
Business Category
  • Auto Service Contract Companies
  • Auto Warranty Processing Service
  • Auto Warranty Service
  • Auto Warranty Plans
  • Automobile Pre-Paid Maintenance Plans
  • Extended Warranty Contract Service Companies

Alternate Business Names
  • Warranty Assurance
  • Absolute Warranty Inc

B+

Pattern of Complaint

Better Business Bureau is urging consumers to use caution when considering doing business with Vehicle Assurance an extended Auto Service Contract company.  BBB has received a pattern of complaints alleging misleading advertising, failure to issue refunds, failure to remove consumers names from the database and overall poor customer service.

On August 11, 2016, BBB sent a letter with our concerns with the pattern of complaints.  The company did n... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Vehicle Assurance include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Vehicle Assurance

This Business Is Not BBB Accredited

Vehicle Assurance

Customer Review Rating:

11%
89%

Composite Score: