This Business Is Not BBB Accredited

United Repair Programs

United Repair Programs

(855) 239-0170

United Repair Programs

8 years in business
3216 Rue Royale - 1
Saint Charles, MO 63301-8359
Additional Website Addresses
BBB File Opened: 06/17/2010
Business Started: 01/05/2009
Business Started Locally: 01/05/2009
Type of Entity
Limited Liability Company
Business Category
  • Auto Service Contract Companies
  • Auto Warranty Processing Service
  • Auto Warranty Service
  • Auto Warranty Plans
  • Automobile Pre-Paid Maintenance Plans
  • Extended Warranty Contract Service Companies

C-

Advertising Review

October 2016, Better Business Bureau challenged a claim made on this company's website, http://www.urpcoverage.com/ . The claim in question was, “We are nationally known for offering the best levels of coverage at the lowest possible price.”  According to the BBB Code of Advertising, “lowest possible price”, according to the BBB Code of Advertising standards, “Advertisements which set out company policy of matching or bettering competitors’ price... Read More

Pattern of Complaint

Better Business Bureau is urging consumers to use caution when considering doing business with United Repair Programs an extended Auto Service Contract company.  BBB has received a pattern of consumer complaints alleging misleading advertising, failure to remove consumer's name from the database, failure to issue refunds and overall poor customer service.

On August 11, 2016, BBB sent a letter with our concerns about these patterns of complaints. ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for United Repair Programs include:

  • 8 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • Advertising issues found by BBB
  • Failure to be transparent about ownership, location, or products/services offered

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

United Repair Programs

This Business Is Not BBB Accredited

United Repair Programs

Customer Review Rating:

100%

Composite Score: