This Business Is Not BBB Accredited

National Vehicle Protection Services

National Vehicle Protection Services

(877) 515-9966

National Vehicle Protection Services

10 years in business
3000 Little Hills Expy Ste 101
Saint Charles, MO 63301-3724
Additional Phone Numbers
  • (866) 533-9966
BBB File Opened: 11/08/2007
Business Started: 05/02/2007
Business Started Locally: 05/02/2007
Type of Entity
Business Management
  • Ms. Cara Brown
  • Eric Gerhardt, Owner
Business Category
  • Auto Service Contract Companies
  • Auto Warranty Processing Service
  • Auto Warranty Service
  • Auto Warranty Plans
  • Automobile Pre-Paid Maintenance Plans
  • Extended Warranty Contract Service Companies

Alternate Business Names
  • Dealership Warranties
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.


Pattern of Complaint

The BBB has received numerous pattern of consumer complaints against this company that sells vehicle service contracts. Complainants primarily allege misleading and high-pressure sales or advertising practices, in many cases claiming that they were led to believe that this firm was associated with their manufacturer or dealer, when they are not, difficulty canceling contracts and obtaining refunds, rude and intimidating customer service and that ... Read More

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for National Vehicle Protection Services include:

  • 61 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

National Vehicle Protection Services


National Vehicle Protection Services

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