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          Robinwood Automotive & Tire has 1 locations, listed below.

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            Business ProfileforRobinwood Automotive & Tire

            Auto Repair
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/3/2006

            Years in Business: 41

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Full-Service Auto Repair Shop

            Business Details

            BBB File Opened:
            3/28/1988
            Years in Business:
            41
            Business Started:
            3/15/1983
            Business Started Locally:
            3/15/1983
            Business Incorporated:
            2/1/1988
            Accredited Since:
            5/3/2006
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Robert McGartland, President
            Contact Information

            Principal

            • Mr. Robert McGartland, President

            Customer Contact

            • Mr. Robert McGartland, President
            Additional Contact Information

            Fax Numbers

            • (314) 524-8933
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/21/2021

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            My car stopped. I have AAA. I had my car towed there. I talked to the mechanic and they did a diagnostic test. They said I needed a crank shaft sensor. That was $103. They put in a crank shifter sensor for $169. My check engine light was on. I wanted them to find out why it was on. They told me I needed two valve covers and spark plugs. They said they cleared all codes. When he finished, it was $1098.02. I thought I was good to go. The light came on the next day. I took it back. They wanted me to pay for another diagnostic check. I did not know why I had to pay that. Then he told me I needed a catalytic converter. I asked why didn't the first diagnostic check reveal this. . They new I needed this from the beginning. I wanted to get an oil change. After getting it, the oil light came on. I went back to Valvoline. They said they put oil in there. So they put the oil in. I went back to them and now they want $1400 to put in a new catalytic converter. They promised me that the light will not stay on. If I knew I needed a catalytic convertor, I would not have got the other work done. The car is not even worth the amount I am putting into it.I am a senior citizen. They should have been open and honest with me from the beginning. You wanted $2800 from me on a car that is worth @ $2500. You took away my decision to decide due to not letting me know from the beginning what my car needed.
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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Glenda B

            1 star

            08/09/2023

            I took my car in to have a hose replaced. The car was running fine before I took it there. They had my car for 5 days. When I called to see if the hose had been received and replaced. I was told yes and at this time he started hinting to unrelated issues. When I picked the car up it sounded different and certainly ran different. The car was doing things it has never did before. I pushed on the gas to leave and the car would cut off. The car had not ever had this issue or sounded the way it does now. What I didn't tell them and what they didn't know because this too was unrelated to the hose is that I'm a woman that pays attention to the way the car runs and sounds. I maintain the maintenance on the vehicle. I'm hurt and discouraged that they would take advantage and destroy me and the vehicle and think it would go unnoticed. I didn't take the time out to find a shop accredited by BBB and on AAA shop list to be taken advantage of at all. I'm hurt, disgusted and discouraged. This shouldn't have happened. This shouldn't be allowed to happen. No one deserves this when you are putting your trust in a business.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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