BBB Accredited Business Profile

5 Star Auto Plaza

5 Star Auto Plaza

(636) 940-7600

5 Star Auto Plaza

19 years in business

3690 W Clay St
Saint Charles, MO 63301-4433

Fax Numbers
  • (636) 926-8400
Additional Phone Numbers
  • (636) 926-9902
  • (636) 940-9700
  • (636) 940-1605
  • (636) 940-1605
  • (636) 940-1924
  • (636) 940-1925
  • (636) 940-1950
Additional Email Addresses
  • mary@5starcar.com
  • jmoran@5starcar.com
BBB File Opened: 08/25/2008
Business Started: 05/23/1997
Business Started Locally: 05/23/1997
Business Incorporated: 06/04/1998 in MO
Type of Entity
Limited Liability Corporation
Business Management
  • Principal: Dan Grosvenor, Owner
  • Jim Moran, General Sales Manager
  • Customer Service: Gloria Miller, Office Manager
Contact Information
  • Principal: Dan Grosvenor, Owner
  • Jim Moran, General Sales Manager
  • Customer Service: Gloria Miller, Office Manager
Business Category
  • Auto Dealers - Used Cars
  • Auto Repair & Service

Alternate Business Names
  • Five Star Auto Sales
  • Five Star Auto Plaza
Number of Employees: 
15

B

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for 5 Star Auto Plaza include:

  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

5 Star Auto Plaza

5 Star Auto Plaza

BBB ACCREDITED SINCE 02/11/2014

Customer Review Rating:

Positive
75%
Neutral
0%
Negative
25%

Composite Score:

0 3