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      Country
          Country

          Find a Location

          Plaza Motor Company has 8 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Plaza Motor Company

              11910 Olive Blvd Creve Coeur, MO 63141-6730

              BBB Accredited Business
            • Plaza Motor Company

              11830 Olive Blvd Creve Coeur, MO 63141-6718

              BBB Accredited Business
            • Plaza Motor Company

              11654 Olive Blvd Saint Louis, MO 63141-7002

              BBB Accredited Business
            • Plaza Motor Company

              951 Technology Dr O Fallon, MO 63368-2203

              BBB Accredited Business
            • Plaza Motor Company

              777 Decker Ln Creve Coeur, MO 63141-6703

              BBB Accredited Business

            Business ProfileforPlaza Motor Company

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 16 Customer Reviews

            Customer Complaints

            50 complaints closed in last 3 years

            18 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 12/6/2010

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Cars, SUV, Luxury Vehicles, Sports Car

            Business Details

            This is a multi-location business.

            Find a Location

            Plaza Motor Company has 8 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Plaza Motor Company

                11910 Olive Blvd Creve Coeur, MO 63141-6730

                BBB Accredited Business
              • Plaza Motor Company

                11830 Olive Blvd Creve Coeur, MO 63141-6718

                BBB Accredited Business
              • Plaza Motor Company

                11654 Olive Blvd Saint Louis, MO 63141-7002

                BBB Accredited Business
              • Plaza Motor Company

                951 Technology Dr O Fallon, MO 63368-2203

                BBB Accredited Business
              • Plaza Motor Company

                777 Decker Ln Creve Coeur, MO 63141-6703

                BBB Accredited Business
              BBB File Opened:
              5/1/1997
              Years in Business:
              42
              Business Started:
              5/1/1981
              Business Started Locally:
              5/1/1981
              Accredited Since:
              12/6/2010
              Type of Entity:
              Corporation
              Alternate Business Name
              • Plaza Jaguar St Louis
              • Plaza Motors
              • Plaza Audi
              • Plaza Cadillac
              • Plaza Infiniti
              • Plaza Land Rover
              • Plaza Lexus
              • Plaza Mercedes Benz
              • Plaza Porsche
              • Plaza BMW
              • Plaza Fisker
              Hours of Operation

              Primary

              M:
              9:00 AM - 7:00 PM
              T:
              9:00 AM - 6:00 PM
              W:
              9:00 AM - 7:00 PM
              Th:
              9:00 AM - 6:00 PM
              F:
              9:00 AM - 7:00 PM
              Sa:
              9:00 AM - 6:00 PM
              Su:
              Closed
              Business Management
              • Ms. Kayla Sturgess, Human Resources Assistant
              • Mrs. Renee Jones, Controller
              Contact Information

              Principal

              • Ms. Kayla Sturgess, Human Resources Assistant
              • Mrs. Renee Jones, Controller
              Additional Contact Information

              Fax Numbers

              • (314) 301-1770
                Primary Fax
              • (314) 301-1725
                Other Fax

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              50 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/22/2023

              Complaint Type:
              Advertising/Sales Issues
              Status:
              Answered
              12/21/2023 TO WHOM IT MAY CONCERN, RE: 2017 Cadillac Escalade ESV VIN:***************** **** ***** ***** ******* ***** ********** ****** ** *****  On or about Saturday 12/16/2023 I, ***** ***** ******* , went to inspect the above mentioned car , after series of text and emails between myself and sales person ****** and his Manager ****, we agreed on a deal on 12/20/2023 that I will pay 34000 US$ out of the door deal and pick up the car at 4pm on 12/21/2023, I took today off , purchased car insurance and prepared a check with above the amount, on my way to St louis to finalize the deal , I received a text/Call at 3:55 pm from **** " sales manager at "Audi Creve Coeur" stating the car has been sold to another person and it is not available any more. This is to inform you that **** ***** ***** dealership has breached a verbal and written" Text and emails" agreement to sell the above mentioned car to Dr ***** ***** ******* resident of Illinois in exchange for the agreed prices 34000US$. Therefore they will be liable for the financial, social , emotional damages as result of this breach. It is a shame to have such company or dealership on the land of Missouri, if you see how many complaints on their Facebook , how much discrimination to people of color and other races , you will will take a serious action against them .
              Read More

              Customer Reviews

              16 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Carla M

              03/12/2024

              Took my Range Rover to have a sensor looked at to see if it was faulty, /they disabled my Range and tried to stick me with a $17000 thousand-dollar bill. ***** was the service advisor that I started out with, but I ended up talking with *** the service manager. I told *** that I thought the bill was too high. They had put on my bill that I needed 10 things done 8 of them needed immediate attention. They had put down that I needed an oil change and have and oil leak. I was just there to get an oil change in April of 2023, (let me be clear on something I only drive my vehicle to church on Sundays which is 20 minutes away from my home). When I told *** that I could not possibly need an oil change he put me on hold, I was on the phone with him. He put me on hold and to go and talk with the mechanic, which said that I really didn't need an oil change, he only put that down because he saw 2 drops of oil in the pan. There were 2 things that they wanted me to do concerning the oil the cost of these things was $4479.65, of course this included another oil change. (like really). I told *** that the only way my vehicle needed on of what they said was wrong is that it had never been serviced. *** looked up the service history for me and my vehicle his was response was "your vehicle is in excellent condition". I said to him then why is my bill $17000 Thousand dollar. He never answered the question. He said let him see what he can do. I did not speak with him until the next day. *** said that he talked to the sales manager, hat the sales manager said to give me $1500 hundred off, and only get 3 things done now and the cost will be $6707.00. Really, mind you according to them I still needed the other 7 things done. So, it went from needing 8 things done immediately to 3 things done immediately. *** also tries to use a scare factor, by telling me if I did not get the things done, I will need a new engine. I checked one star to post, but they do not deserve even a half star.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

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