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Find a Location

Marion Toyota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Marion Toyota

      3300 W Deyoung St Marion, IL 62959-5885

    • Marion Toyota

      PO Box 1028 Marion, IL 62959-7528

    Business ProfileforMarion Toyota

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Marion Toyota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Marion Toyota

        3300 W Deyoung St Marion, IL 62959-5885

      • Marion Toyota

        PO Box 1028 Marion, IL 62959-7528

      Location of This Business
      3300 W Deyoung St, Marion, IL 62959-5885
      BBB File Opened:
      6/19/1996
      Years in Business:
      38
      Business Started:
      1/1/1986
      Business Started Locally:
      1/1/1986
      Business Management
      • Jeff Mayer, Owner
      Contact Information

      Principal

      • Jeff Mayer, Owner
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/06/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      On July 10,2023 I arrived at Marion Toyota and purchased a new 2023 Toyota truck. I wrote a personal check for the FULL asking price, includig dealer fees. I am a non-resident of the state of Illinois. Illinois and Texas do not have a working relationship in registering and applying for vehicle registration and title. I was informed that I and not Marion Toyota would have to register and apply for title with my state ***. Marion Toyota stated that they would mail me the vehicle documents, including the vehicle Certificate of Origin (the vehicle's Birth Certificate) within 30 days. To date, I have not yet received the proper Certificate of Origin from Marion Toyota that is needed by my state *** for them to properly register, issue a title and vehicle plates for this vehicle. Therefore, as of this date, almost 3 months now, I cannot register,sale or legally drive this FULLY PAID FOR vehicle because Marion Toyota has yet to provide me with a proper vehicle Certificate of Origin ( as issued on ALL newly manufactured vehicles) that my state *** will need to complete the application for registration and make title of this vehicle. Marion Toyota has stated reasons as to why I have yet to receive the needed documentation and that they will send me duplicate documentation, but to this date, I have yet to receive the documentation that satisfies my state *** in order to properly register and title this vehicle.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Deanna T

      1 star

      03/03/2024

      ******** was not honest with me bought a used car Jan 30, 24 They said nothing was wrong with it when I asked. Feb 2 come to find out needed major engine repair 2 days after it was fixed, three leaks in the coolant system. It did not come with a warranty. During the sale I asked if I could buy one. The answer was no. But I was covered for 15 days if it needed certain repairs. They paid for the ************ on the engine i had to pay the coolant system repairs. my car was in the shop about 6 of those 15 days. On carfax it shows toyota did service this car then it was on sale. Don't trust Toyota, won't do business with them again

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