Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Dave Sinclair Lincoln has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Dave Sinclair Lincoln

              7500 S Lindbergh Blvd Saint Louis, MO 63125-4838

              BBB Accredited Business
            • Dave Sinclair Lincoln

              4760 N Service Rd Saint Peters, MO 63376-3959

              BBB Accredited Business

            Business ProfileforDave Sinclair Lincoln

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/27/2003

            Years in Business: 27

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            Lincoln Sales and Services

            Business Details

            This is a multi-location business.

            Find a Location

            Dave Sinclair Lincoln has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Dave Sinclair Lincoln

                7500 S Lindbergh Blvd Saint Louis, MO 63125-4838

                BBB Accredited Business
              • Dave Sinclair Lincoln

                4760 N Service Rd Saint Peters, MO 63376-3959

                BBB Accredited Business
              BBB File Opened:
              7/1/1997
              Years in Business:
              27
              Business Started:
              1/1/1997
              Business Started Locally:
              1/1/1997
              Business Incorporated:
              6/25/1997
              Accredited Since:
              2/27/2003
              Type of Entity:
              Corporation
              Alternate Business Name
              • Dave Sinclair Lincoln St. Peters
              • Dave Sinclair Ford
              Hours of Operation

              Primary

              M:
              9:00 AM - 7:00 PM
              T:
              9:00 AM - 6:00 PM
              W:
              9:00 AM - 7:00 PM
              Th:
              9:00 AM - 6:00 PM
              F:
              9:00 AM - 7:00 PM
              Sa:
              9:00 AM - 5:00 PM
              Su:
              Closed
              Business Management
              • Sandy Gray, Controller
              • Mr. James R. Sinclair, President
              Contact Information

              Principal

              • Mr. James R. Sinclair, President

              Customer Contact

              • Mr. James R. Sinclair, President
              Additional Contact Information

              Fax Numbers

              • (314) 729-2728
                Primary Fax
              • (636) 441-0039
                Other Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/04/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              I purchased a ********************************** May of 2021. We called about a month or 2 after purchasing the vehicle that their was an electrical issue that would cause the radio screen to completely go black and no functions could be used between radio, backup camera or gps. They told us that there was nothing they could do, it was just a common issue with no fix. We did not persist because the car was still safe to drive. Fast forward to November 2023. We take the car to the dealership to get an oil change and because the check engine light came on out of the blue. We get a call that our engine block as a crack in it. We asked what caused this and was told that if the car over heats (which never happened) or runs out of oil (which also never happened). The car has had regular oil changes on it and has never been in an accident. I was told that I would have to replace the engine for about $9,000. After going through my paper work I remembered I specifically bought this vehicle because of the "warranty forever" they offer. They are refusing to cover it because we were supposed to get all service and maintenance done at their shop (nobody ever explained that to us). After mentioning to one of the salesman that it was never mentioned to us and finding it was difficult, he said "well I know lately we have been very particular about explaining it", the finance man at the time was younger and just wanted to get through the multiple documents as quick as possible. Also looking online there are multiple complaints against the ecoboost engine's in this model that has cause the same crack, all are pending lawsuits. I feel as though I was scammed with the "warranty forever". They are refusing to honor even though they never explained it. I just want them to fix it under the warranty since the car is barely 5 years old and not over the manufacture mileage warranty. They have been trying to work it out for 2 months now. We have lost work and time dealing with this.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brendan C.

              06/07/2021

              I have had a terrible experience with my Lincoln in the past six months. First, I went to pay off my loan and their finance department overdrew what I owed by $320. It took approximately 5 weeks for them to return the money to me. Second, I had an issue with my sunroof coming off track. This was an electrical and mechanical issue. When I brought it in, they told me it would not be covered by my warranty due to it being a window. Third, I just took in my car a week ago due to my engine turning off while driving. It took them a full week to get me in, when I arrived they informed me my warranty was expired by a little over a month and that it would cost $165 dollars to diagnose the problem. This was not applied to the overall repair. Finally, just after I left, my back up camera went out. I have now been informed that it will be another $165 to access that issue. So less than 45 days after my warranty expired I now have over $1100 in repairs. My experiences has been far less than luxury and expensive.

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.