Customer ReviewsforBommarito Volkswagen Of St Peters

I was shocked and frustrated to discover a hidden lien on our new vehicle, preventing me from registering it despite diligently paying required sales taxes included in our loan agreement, costing us over $3,000 out of pocket. Contacting ******** St. Peters for clarification, my interaction with *************************** was unconvincing. Initially denying the lien, she later admitted its existence but claimed it was resolved.Weeks passed with no resolution, prompting me to contact ************** authorities, who had no record of lien clearance communication from ********. Seeking clarity, I emailed ******* via ******************************* contact but received another contradictory call from *******, now denying the lien's existence.Throughout this ordeal, I encountered frustration and a lack of accountability from ******** St. Peters. *******'s dismissive attitude and blame-shifting intensified my frustration. Hearing a representative claim, "This happens all the time," was unsatisfactory, as it's not a common issue.Now, I'm burdened with a hefty loan and $13,000 in expenses for a vehicle I don't technically own due to ******** St. Peters' incompetence and refusal to take responsibility. I was warned by the ************** and ********* that my plates may not match the system, potentially leading to detainment during traffic stops.In conclusion, exercise caution with ******** St. Peters. If possible, explore alternatives. My experience with ******* and the dealership was marked by deflection and misinformation, lacking accountability. In today's world, it's disheartening to see businesses evade responsibility without integrity or accountability, falling short of consumer expectations.

Bommarito Cadillac Of St Peters is in violation of Title 15 U.S.C. 1605(a) and the ******** in that the price of my vehicle was inflated to give a larger compensation to the dealer and the bank by adding charges (GAP, Administration Fee) to the amount financed instead of the finance charge. This is a violation of Truth In Lending Act ******** because Regulation Z prohibits creditors from compensating loan originators for anything other than the credit extended and for steering consumers to unfavorable options for the sake of higher compensation. Fraud involves a false representation of facts intentionally designed to provide the Perpetrator (person aware of information) with an unlawful gain or to deny a right to a victim (person not aware of information). Dealer Bommarito Cadillac owes me $4,054.00 dollars of overcharge fees, F.T.C. violation payment of $50,120.00 and $2,000.00 dollars for the Fair Debt Collection Practices Act violation.

Kudos to ***********************, the ****************** "BOSS LADY."I am always pleased to engage with ***** when I need any particular service from the Volkswagen service department. I've experienced ******* polite, professional courtesy since 2015 when I purchased my first Tiguan. When Volkswagen provided rental cars for $25.00 a day during the Holiday Season, ***** was the go-to person. ***** is still assisting customers up-front and personal when cars require service. She sent me a video from the mechanic demonstrating the parts that needed replacing and the car parts in good condition. I thought that was awesome because we can see what the mechanics can see. NO SHADE!***** is the perfect example of stability on the job. Resilience is what we need in a world of transitional momentum.*****, YOU'RE THE BEST, KEEP BEING EXCELLENT!

After two weeks of working with Bommarito Mazda, I received a call saying my car is done. I have left messages with the General Manager, the **************** Manager, and the **************** dude at corporate. I have YET to hear from any of them. Mazda and the service department are trying to tell me that its MY fault the car battery keeps dying. Its because I dont start and drive my car EVERYDAY, the battery will fail. I was told if this happens again (time number FOUR), THEN they will admit its there problem. Since June, my 2018 CX-5 has been in the shop because of the battery being dead THREE TIMES. The second time, (in July), I got a new battery. That battery was bad when they got it too weeks ago. They put in a new one (again) and told me its MY fault it keeps dying. Bottom line, if your Mazda starts after sitting for a week (while your on vacation) your car is MAGIC according to Mazda.

I spoke to Jeff ***** the service manager and took my car my 2017 Cadillac XTS to get the calibers done. The service manager started point out things on my car that I didn't ask for them to look at and I told him I was not worried about any issues or opinions that they had on it. He started being rude and told me whoever was working on my car did it wrong. He then told me to get off the lot and he was calling the cops on me.

I had an appointment for a Friday morning at 8 am and they didn't even look at my car until "Monday late afternoon" as theh said when J called. Then my car was not done until 5 pm on Wednesday, just to find out that they didn't not complete all of the issues/service, I sent the car in for. I had to call, they didn't update us. Absolutely unacceptable to keep someones car that long without actually working on it and not completing the services.