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Find a Location

Autohaus BMW has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Autohaus BMW

      3015 S Hanley Rd Saint Louis, MO 63143-3613

      BBB Accredited Business
    • Autohaus BMW

      40 Sunnen Dr Saint Louis, MO 63143-3800

      BBB Accredited Business

    Business ProfileforAutohaus BMW

    New Car Dealers
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/21/1983

    Years in Business: 57

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer

    Products & Services

    New, Pre-Owned and Certified BMW Models
    BMW Parts and Service
    Over 200 Quality Pre-Owned Vehicles in all price ranges!

    Business Details

    This is a multi-location business.

    Find a Location

    Autohaus BMW has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Autohaus BMW

        3015 S Hanley Rd Saint Louis, MO 63143-3613

        BBB Accredited Business
      • Autohaus BMW

        40 Sunnen Dr Saint Louis, MO 63143-3800

        BBB Accredited Business
      Location of This Business
      3015 S Hanley Rd, Saint Louis, MO 63143-3613
      BBB File Opened:
      12/21/1983
      Years in Business:
      57
      Business Started:
      5/27/1966
      Business Started Locally:
      1/1/1977
      Business Incorporated:
      4/9/2008
      Accredited Since:
      12/21/1983
      Type of Entity:
      Corporation
      Alternate Business Name
      • Autohaus B M W
      • MINI of St. Louis
      • Autohaus Of Clayton
      • Autohaus West Inc
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Ms. Peggy Wessel, President
      Contact Information

      Customer Contact

      • Ms. Peggy Wessel, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      5 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I got a new headlight on my BMW.  The headlight was $3500 dollars and paid for.  I took it to BMW for repair  and the headlight was damaged while in their care.  I was told by BMW that the fault was with ***, who paid for the headlight.  They put the blame all on *** .  I  spoke with another BMW dealership and they confirmed that there is no way to fix the headlight in a BMW like mine without removing the entire bumper. There is no way to put any sensor in the car unless you take the entire bumper. ****** ***** said he is going to go there to do a report on the dishonest practices of this company. How would *** pay for it and then break it when BMW was the last to have possession of it after it was broken.    BMW needs to be accountable and take responsibility for their technician damaging my headlight and stop trying to place the blame on another company.
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Nick T

      1 star

      04/06/2024

      They were supposed to hold my plates and front license plate mounting bracket for pickup when they came in. I received an email stating that the plates would be mailed. I responded to the email and called *****************. She was not helpful at all. When I explained what had been previously arranged, she became angry and said she was not there during the sale. She then hung up on me.This dealership also thinks its appropriate to share personal information with random people via email.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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