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          West County Auto Body & Repair has 1 locations, listed below.

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            Business ProfileforWest County Auto Body & Repair

            Auto Body Repair and Painting

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Business Details

            BBB File Opened:
            2/13/1996
            Years in Business:
            46
            Business Started:
            1/18/1978
            Business Started Locally:
            1/18/1978
            Business Incorporated:
            6/12/2000
            Type of Entity:
            Corporation
            Additional Contact Information

            Fax Numbers

            • (314) 991-4434
              Primary Fax

            Phone Numbers

            Industry Tip

            BBB Tip: Choosing a mechanic for auto repair and service

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/16/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            After three estimates, a required $1500 deposit. They said it was thousands more than their last corrected estimate of repairs when they called to have car repaired. I want my money back unless they want to honor their contract.
            Read More

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ryan D

            04/12/2023

            I took my car up here because it was not maintaining fuel pressure. It had a brand new fuel pump so I assumed it was the regulator and asked them to replace it. They said it wasnt the regulator, the new fuel pump was faulty and it cost me $1200. Its a 2007 with the original fuel pressure regulator so I figured we could start with that its like 70 bucks plus an hour labor. But they insisted on doing diagnostics for hours on end which added up and then replacing my brand new fuel pump but the regulator is still original When I picked the car up I had the same issue as when I dropped it off it barely made it home. I cant afford to have it towed back up to the shop, the shop has no intentions of helping me cover the cost of getting it towed up there even though I paid them to fix it and its clearly not fixed. They laughed at me and said thats just part of owning a car I need to find a way to get it back up there myself. So Im out $1200 and the car is doing the exact same thing it did when I took it up there. I asked him if they knew any local tow companies that where cheaper or could help out and they just told me it was my problem to get the car back up there

            Local BBB

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