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Find a Location

Complete Auto Body & Repair Inc has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Complete Auto Body & Repair Inc

      6041 N Lindbergh Blvd Hazelwood, MO 63042-2803

      BBB Accredited Business
    • Complete Auto Body & Repair Inc

      4490 N Service Rd Saint Peters, MO 63376-3961

      BBB Accredited Business
    • Complete Auto Body & Repair Inc

      8 Industrial Ln Florissant, MO 63031-7114

      BBB Accredited Business
    • Complete Auto Body & Repair Inc

      3776 Pershall Rd Ferguson, MO 63135

    Business ProfileforComplete Auto Body & Repair Inc

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/2/2013

    Years in Business: 51

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

     Auto Body Repair & Service,

    Free Collision Estimates,

    Pre-buy Inspections,

    Car & Truck Batteries,

    Inspections & Tune-ups,

     

    Products & Services

    Towing & Recovery

    Business Details

    This is a multi-location business.

    Find a Location

    Complete Auto Body & Repair Inc has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Complete Auto Body & Repair Inc

        6041 N Lindbergh Blvd Hazelwood, MO 63042-2803

        BBB Accredited Business
      • Complete Auto Body & Repair Inc

        4490 N Service Rd Saint Peters, MO 63376-3961

        BBB Accredited Business
      • Complete Auto Body & Repair Inc

        8 Industrial Ln Florissant, MO 63031-7114

        BBB Accredited Business
      • Complete Auto Body & Repair Inc

        3776 Pershall Rd Ferguson, MO 63135

      Location of This Business
      6041 N Lindbergh Blvd, Hazelwood, MO 63042-2803
      BBB File Opened:
      7/8/2009
      Years in Business:
      51
      Business Started:
      1/1/1973
      Business Started Locally:
      1/1/1973
      Business Incorporated:
      11/8/2000
      Accredited Since:
      4/2/2013
      Type of Entity:
      Corporation
      Alternate Business Name
      • Complete Autobody
      • Complete Autobody & Truck Repair
      • Complete Auto Body & Repair
      Hours of Operation

      Primary

      M:
      7:00 AM - 5:00 PM
      T:
      7:00 AM - 5:00 PM
      W:
      7:00 AM - 5:00 PM
      Th:
      7:00 AM - 5:00 PM
      F:
      7:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Kurtis Michael Barks, President
      • Jeff Bauer, Co-Owner
      Contact Information

      Principal

      • Kurtis Michael Barks, President
      • Jeff Bauer, Co-Owner

      Customer Contact

      • Kurtis Michael Barks, President
      Additional Contact Information

      Fax Numbers

      • (314) 868-8084
        Primary Fax
      • (314) 731-8106
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/08/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      On 8/30/23, I was informed my car was ready for pick up from hail damage repair. Once I paid the deductible of 500 dollars, I asked would anyone walk be around the vehicle. When I walked around the vehicle, I noticed a few cosmetic issues that were not there prior to my dropping off the vehicle. As an example, the hood of my car had a white mark on it, the sunroof piece still had hail damage and where they corrected some of the damage, it caused further damage, and the passenger mirror was damaged. I immediately notified them of the issue and was assured that they would rectify the problem and would call me the following day. This was documented via email of them taking ownership of the damage and willingness to correct. Once home, I also noticed the tail lights on my vehicle were hanging outside the compartment and were not in working order. I have called the company requesting to speak with the supervisor and Insurance Estimator, but am told they are unavailable and will return my call, but never do. I have spoken with my insurance company, which has stated that the auto body shop is responsible for the repair. The company is giving me the run around my stating that they are not responsible and are waiting for insurance, which has nothing to do with the damages caused.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emily M

      1 star

      09/21/2023

      I took my 2020 4Runner in to CAB because Allstate was covering the repairs, since the damage was the other drivers fault (I wasnt in the car, it was parked). Someone recommended CAB to me, but thats the only good thing. *** was disorganized the entire time, telling me the status on a car that isnt mine. Then, when I finally get my car back, there's a scratch on the work they did, nothing lines up right, its rattling and parts arent put back on that even I could tell. They ruined my headliner, damaged parts they fixed and returned my car with the poorest quality work Ive seen. ***** tried to tell me they didnt do that, and it will buff out. They did scratch it, so they buffed it out, which pulled the paint. When I pointed out problems with the quality of their work, ****** response was we didnt see the car before the accident on my not even 2 year old car, even when I showed him pics of the accident with the other car still lodged into the back of mine. The liftgate doesnt line up correctly, so its grinding the paint and buckling the top of my car. The hinges they told me they were waiting on were damaged from what appears to be hammering when my car came back to me. They didnt replace anything, they used Bondo all over the place, which my dealership noticed immediately and asked me about. Not only did they do a poor job, they lied; now the current repairs are $12,000 and climbing. ***** at CAB was all too willing to scam me on the $10,000 they estimated for the original repair. Now, a year later, I finally have it in a different shop because I refuse to deal with CAB, and especially *****. Now I have to file a diminished value claim because of their garbage quality work and ****** comfortability with scamming customers. I could tell hes done it before by the nonchalant way he tried to deflect blame or accountability for their bad work. ***** should be fired; hes costing CAB tens of thousands of dollars, and business, on just my car alone.

      Local BBB

      BBB of Eastern & Southwest Missouri & Southern Illinois

      BBB Reports On

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