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Find a Location

Spring Valley Vet Hospital has 1 locations, listed below.

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    Business ProfileforSpring Valley Vet Hospital

    Animal Hospital

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1700 S Enterprise Ave, Springfield, MO 65804-1851
    BBB File Opened:
    7/24/2002
    Business Started Locally:
    8/1/1993
    Business Management
    • Ted Betson, Owner
    Contact Information

    Principal

    • Ted Betson, Owner

    Customer Contact

    • Ted Betson, Owner
    Additional Contact Information

    Fax Numbers

    • (417) 887-0899
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Deborah W

    1 star

    08/22/2023

    I took my cat to ***************** (the owner) 7-18-23 because she did not want to eat her dry food for what I thought was a bad tooth.An assistant came out to the car (still not allowed inside with pet) and said ***************** wanted a $300 deposit before seeing my pet so I handed her my charge card thinking it was a new policy and wouldn't be anywhere near that to check her teeth.When the assistant came back to my car with my cat I was told they ran a full blood panel and everything looked good and ***************** said her mouth looked a little pink and sent her home with antibiotics and a steroid.The bill was over $350.***************** never came out to talk to me.3 days later I decided to try some canned prescription food and when I picked it up I was given an estimate of $746.85. At that time I decided to take her to The ************* in **** and made an appointment for monday the 24th (6 days after being examined by *****************). *************** at ************* took one look at her and said she has oral cancer no tests were needed and the meds that ***************** gave her would do no good and only stress her more by forcing them down her.I lost my cat 17 days after ***************** examined her and totally missed her condition without a diagnosis.I had been going to Spring Valley since the late 80's when *************** owned it. It is clear ***************** only cares about $$ and not your pet. I would never recommend Spring Valley and wish I had taken my cat to The ************* years ago.Spring Valley failed to diagnose my cat with oral cancer after charging $350 for tests and wanted to charge me $746.85 for dental which was not the problem at all.

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