Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          BELOMAN has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • BELOMAN

              5909 Cool Sports Rd Belleville, IL 62223-6848

              BBB Accredited Business

            Business ProfileforBELOMAN

            Residential Air Conditioning Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.88/5stars

            Average of 175 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/4/1993

            Years in Business: 65

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Products & Services

            We offer AC repair, AC maintenance, AC installation, heating repair, heating installation and heating maintenance

            Business Details

            BBB File Opened:
            1/1/1962
            Years in Business:
            65
            Business Started:
            1/1/1959
            Business Started Locally:
            1/1/1962
            Business Incorporated:
            6/18/1959
            Accredited Since:
            2/4/1993
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            7:00 AM - 5:00 PM
            T:
            7:00 AM - 5:00 PM
            W:
            7:00 AM - 5:00 PM
            Th:
            7:00 AM - 5:00 PM
            F:
            7:00 AM - 5:00 AM
            Sa:
            8:00 AM - 12:00 PM
            Su:
            Closed
            Business Management
            • Mr. James Lugge, President
            • Ms. Brittany Dwiggins, Marketing Assistant
            • Mr. Mark Munie, Manager
            • Mr. Tom Mory, Manager
            • Mr. Jerry Harrington, Manager
            • Mr. Nick Kokotovich, Manager
            Contact Information

            Principal

            • Mr. James Lugge, President

            Customer Contact

            • Mr. James Lugge, President
            • Ms. Brittany Dwiggins, Marketing Assistant

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/17/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            The morning of october 7th 2022, I had an appointment to have my air conditioning checked for leaks/pressure tested/filled. The technician (I didn't get his name as he did not introduce himself) after getting to the inside part of the unit, (the evaporator coil) informed me that he would likely need to get someone else on the call as his vacuum pump was "on the fritz" as he put it. He then asked me if I had a nut driver, I did and wanting to help get things going I went and got it. He then told me to remove a few screws. I'm no stranger to doing some home repairs myself, I went ahead and pulled them out. He then looked behind the plate removed with the screws and stated that because the threads on the bolt that attaches to the part of the unit coming through that removed plate were misthreaded that the whole unit would have to be replaced. But also that he didn't really know, that I'd have to call the manufacturer and find out for myself. On top of not having the equipment required to perform the service I explicitly requested in working order, not having his own tools on him, having no problem just telling me to do the work for him, he was overtly obtuse, abrasive and rude throughout the entire time he was here, it could not have been more clear that he did not want to be here and did not care whatsoever. I emailed Beloman about the issue and got an email response later that day that read: "Got it. Thank you." I asked if there was someone else I should be speaking to and got no response whatsoever. So they charged me 60 dollars to not even have the tools to do the job, ask me to do it for them, produce no results, have no answers, and be rude all at once.
            Read More

            Customer Reviews

            175 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Russell L

            09/14/2023

            **** just visited and did a complete service on our boiler/heating system. The technician *********************** was ******************.Educational and patient as he walked me through step-by-step the work at hand. Thank you much as **** is blessed to have such first class employees

            BELOMAN Response

            10/27/2023

            Thank you so much for taking the time to leave your feedback after recent service! We're always happy to help and greatly appreciate your business.

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.