Business ProfileforBrown Heating & Cooling

This company installed my mini split system 7 years ago. The unit started not blowing heat recently. Their tech came out and told me that my coil inside was dirty and it was possibly causing the problem. He stated that he didnt have the equipment to clean the coil and it would cost 800 dollars or more to remove the gas and take the indoor unit apart and take it outside. He did check the pressure on one side and claimed it looked ok. I cleaned the coil myself for under 30 for the equipment. After cleaning the coil the unit still was not putting out enough heat. I called the office frustrated with the high price to clean the coil and after a couple calls they said I was rude and they would not work on my unit anymore. I called a couple other companys and they told me that my unit more than likely was low on charge. They laughed when I told them that the tech was removing the coil to clean it. This unit has a 10 year warranty on parts only and I call a half dozen companies in my area and none of them can do warranty work on Dykem mini split systems. Now I may have to pay 3000 dollars to have this 18k unit replaced.