About BBB in Springfield
Located in south central Springfield, BBB Serving Southwest Missouri serves 24 counties in our state: Barry, Barton, Cedar, Christian, Dade, Dallas, Douglas, Greene, Hickory, Howell, Jasper, Laclede, Lawrence, McDonald, Newton, Ozark, Polk, St. Clair, Stone, Taney, Texas, Vernon, Webster, and Wright.
Springfield BBB was founded by 34 members and the support from area companies on June 22, 1933 to promote truth in advertising. That mission is still important today, and over the years, the Bureau has expanded its scope to include BBB Business Reviews, the BBB Accredited Business Directory, timely consumer and business tips and alerts, dispute resolution services, advertising review (investigation of misleading advertising), and marketplace investigations.
These services are underwritten by thousands of businesses and professional firms that qualify for BBB accreditation by meeting the BBB Code of Business Practices, founded on the BBB Standards for Trust.
BBB Serving Southwest Missouri is governed by a volunteer Board of Directors of business leaders elected by and from accredited businesses. Day-to-day operations are carried out by a staff of BBB professionals. BBB is an independent, non-profit organization determined by the IRS to be tax-exempt under section 501(c)(6) of the Internal Revenue Code.