BBB Accredited Business Profile



(471) 343-4265


16 years in business
1533 S Enterprise Ave
Springfield, MO 65804-1739
Additional Phone Numbers
  • (888) 847-6228
  • (816) 637-4500
  • (417) 875-5563
  • (855) 274-5953
  • (417) 875-5500
Additional Website Addresses
BBB File Opened: 01/01/2001
Business Started: 01/01/2001
Business Started Locally: 01/01/1979
Business Incorporated: 12/31/1969
Type of Entity
Contact Information
  • Principal: Randy Paul, Administrative Assistant
  • Steve Bennett, Regional Director of Operations
  • Cindy Reese, Senior Customer Service Manager
Business Category
  • Television - Cable, CATV & Satellite
  • Cable TV, Internet & Telephone Installation Service
  • Telephone Communications
  • Telephone Service - Long Distance

Additional Information
  • On December 3, 2012 Mediacom met with BBB staff to discuss the underlying cause for a pattern of complaints. The company and BBB discussed ways to lower this pattern and will take steps for improvement.
Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.




Customer Review Rating:


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