This Business Is Not BBB Accredited

Hi Fi Sound Connection

Hi Fi Sound Connection

(877) 275-4434

Hi Fi Sound Connection

16 years in business
PO Box 1406
Nixa, MO 65714
Fax Numbers
  • (877) 690-0770
Additional Email Addresses
  • james@hifisoundconnection.com
BBB File Opened: 03/12/2004
Business Started: 02/07/2001
Business Incorporated: 05/01/2002 in MO
Type of Entity
Corporation
Business Management
  • Chris Rush, CEO
  • James Davis, Manager
Business Category
  • Sound Systems & Equipment
  • Lighting Consultants
  • Auto Radios & Stereos - Sales & Repair
  • Home Theater
  • Theatrical & Stage Lighting Equipment
  • Auto Service - Sound Systems Sales & Service

Additional Information
  • The company has requested consumers to please contact James Davis, Customer Service Manager at 1-877-275-4434 ext. 55 or email: james@hifisoundconnection.com prior to filing a BBB complaint. On April 10, 2013 Hi Fi Sound Connections met with BBB to ...
  • The company has requested consumers to please contact James Davis, Customer Service Manager at 1-877-275-4434 ext. 55 or email: james@hifisoundconnection.com prior to filing a BBB complaint. On April 10, 2013 Hi Fi Sound Connections met with BBB to discuss their pattern of complaints in the refund and exchange category. Company indicated to BBB they have made many changes to their business including increasing the number of employees and adding extended customer service hours. Company will continue to make positive changes to their business with the consumer's best interest in mind and follow up with BBB in six months to review their pattern of complaints.
  • The company has requested consumers to please contact James Davis, Customer Service Manager at 1-877-275-4434 ext. 55 or email: james@hifisoundconnection.com prior to filing a BBB complaint. On April 10, 2013 Hi Fi Sound Connections met with BBB to discuss their pattern of complaints in the refund and exchange category. Company indicated to BBB they have made many changes to their business including increasing the number of employees and adding extended customer service hours. Company will continue to make positive changes to their business with the consumer's best interest in mind and follow up with BBB in six months to review their pattern of complaints.

Products & Services
This company offers car audio and home theater products.
Alternate Business Names
  • Sound Connection, LLC

C+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for Hi Fi Sound Connection include:

  • 31 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

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BBB reports on known significant government actions involving the business's marketplace conduct.
BBB reports on a company that is out of business for one year from the date the company closes its doors or ceases to do business.
BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.
BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.
BBB reports when mail sent to the business was returned by the Postal Service.

Hi Fi Sound Connection

This Business Is Not BBB Accredited

Hi Fi Sound Connection

Customer Review Rating:

50%
50%

Composite Score: