BBB Accredited Business Profile

Mercy Health Springfield Communities

Mercy Health Springfield Communities

(417) 820-4275

Mercy Health Springfield Communities

1235 E Cherokee St
Springfield, MO 65804-2203

Additional Phone Numbers
  • (417) 820-2676
  • (417) 820-2000
  • (417) 820-3398
Additional Email Addresses
  • jennifer.johnson2@mercy.net
Additional Website Addresses
  • http://www.mymercy.net
BBB File Opened: 06/16/1994
Business Started Locally: 01/01/1991
Contact Information
  • Principal: Jay Guffey, COO
  • Laura Hartsock
  • Teresa Knox
  • Kelly Barrington
  • Customer Service: Molly Michael
  • Faye Griffin, Corporate Compliance Officer

Business Category
  • Hospitals
  • Clinics
  • Home Health Services
  • Physicians & Surgeons - Medical-M.D.
  • Health & Medical - General
  • Medical Equipment & Supplies

Products & Services
BBB files indicate that this business has a pattern of complaints concerning Billing or Collection Issues. The first pattern of complaints letter was sent on 11-1-2016
Alternate Business Names
  • Mercy Hospital Springfield
  • Mercy Hospital Lebanon
  • Mercy St. John
  • Mercy Hospital Springfield,MO
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Number of Employees: 
3,000

A+

BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

Mercy Health Springfield Communities

Mercy Health Springfield Communities

BBB ACCREDITED SINCE 10/14/1994

Customer Review Rating:

Positive
0%
Neutral
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Negative
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Composite Score:

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