BBB Accredited Business Profile

Mercy Health Springfield Communities

Mercy Health Springfield Communities

(417) 820-4275

Mercy Health Springfield Communities

26 years in business
1235 E Cherokee St
Springfield, MO 65804-2203
Fax Numbers
  • (417) 820-8838
  • (417) 820-6996
Additional Phone Numbers
  • (417) 820-2676
  • (417) 820-3398
  • (417) 820-2000
Additional Email Addresses
  • kelly.barrington@mercy.net
Additional Website Addresses
BBB File Opened: 06/16/1994
Business Started: 01/01/1991
Business Started Locally: 01/01/1991
Type of Entity
Corporation
Business Management
  • Teresa Knox
  • Kelly Barrington
  • Faye Griffin, Corporate Complaint Specialist
  • Laura Hartsock
  • Brent Hubbard, Administrator
  • Molly Michael
  • Carissa Purdy

Business Category
  • Hospital
  • Clinic
  • Home Health Care
  • Medical Doctor
  • Health
  • Medical Equipment

Additional Information
  • On November 18, 2016 the company responded to the pattern of complaints and states for the years 2013 through 2016, they have received 45 complaints from the BBB with billing issues. While 45 is more than they would like, they would like to consider...
  • On November 18, 2016 the company responded to the pattern of complaints and states for the years 2013 through 2016, they have received 45 complaints from the BBB with billing issues. While 45 is more than they would like, they would like to consider that number in comparison to the more than 4 million billing statements mailed during that same time period. They often find that patients do not fully understand what their plan will cover and what portion they are responsible for covering until they receive the estimate for care to be provided. The company states they strive to ensure that their patients understand their potential financial obligation for health serves before they are rendered.

Alternate Business Names
  • Mercy Hospital Springfield
  • Mercy Hospital Lebanon
  • Mercy St. John
  • Mercy Hospital Springfield,MO
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Mercy Health Springfield Communities

Mercy Health Springfield Communities

BBB ACCREDITATION SINCE 10/14/1994

Customer Review Rating:

100%

Composite Score: