This Business Is Not BBB Accredited

City Utilities of Springfield

City Utilities of Springfield

(417) 863-9000

City Utilities of Springfield

72 years in business
301 E Central St
Springfield, MO 65802
BBB File Opened: 12/01/1975
Business Started: 01/01/1945
Type of Entity
Business Management
  • Sherry Hart
Contact Information
  • Principal: Sherry Hart
  • Amy Austin, Assoc Gen Mgr-Admin
  • Steve Gore, Director-Cust Oper
  • Scott Miller, General Manager
Business Category
  • Electric Companies
  • Natural Gas Companies
  • Water Companies - Utility

Number of Employees: 


BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Factors that affect the rating for City Utilities of Springfield include:

  • 2 complaints filed against business that were not resolved.

Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

City Utilities of Springfield


City Utilities of Springfield

Customer Review Rating:


Composite Score:

0 3