BBB Accredited Business Profile

Credit One Bank

Credit One Bank

(877) 825-3242

Credit One Bank

33 years in business
Headquarters
6801 S Cimarron Rd
Las Vegas, NV 89113
Additional Phone Numbers
  • (800) 752-5493
  • (702) 269-1000
  • (702) 405-2042
  • (888) 729-6274
BBB File Opened: 10/05/1995
Business Started: 07/30/1984
Business Started Locally: 09/06/2000
Business Incorporated: 12/17/1998 in NV
Type of Entity
Corporation
Contact Information
  • Principal: Mr. Robert DeJong, President
  • Principal: Ms. Kim Carpenter, Supervisor Assistant
  • Ms. Arianne Cadiz, Customer Service Representative
  • Ms. Maria Cluck, Customer Service Representative
  • Mr. Phillip Delmundo, Customer Service Representative
  • Ms. Robin Emerich, Customer Service Representative
  • Ms. Laurie James, VP of Customer Service
  • Ms. Bridget Jones, Customer Service Representative
  • Ms. Emily Mendoza, Customer Service Representative
  • Ms. Carrie Pilcher, Customer Service Representative
  • Ms. Carmelita Serrano, Customer Service Representative
  • Ms. Jeana Walker, Customer Service Representative
  • Ms. Krystle Weaver, Presidential Representative
  • Customer Service: Ms. Akena Legardy-Lewis, Team Manager

Business Category
  • Credit Cards and Plans
Additional Information
  • BBB files indicate that this business has a pattern of complaints concerning billing/collection issues. Complainants allege that this Credit One Bank charges consumers, sometimes repeatedly, without authorization, which may include late or unexplaine...
  • BBB files indicate that this business has a pattern of complaints concerning billing/collection issues. Complainants allege that this Credit One Bank charges consumers, sometimes repeatedly, without authorization, which may include late or unexplained fees. Complainants also allege that Credit One Bank forwards incorrect information to credit reporting agencies such as Equifax, Experian and TransUnion. If you wish to file a complaint, before BBB can proceed you MUST sign and return the Release Form provided by BBB when filing your complaint. This mandatory procedure allows the company to respond to BBB regarding your complaint. If you do not provide BBB with the above mentioned release form, your complaint will remain closed as "Information Only" and it will become a part of BBB's internal file on the business. When the signed form is returned to BBB, your complaint will be reopened and forwarded to the company for their response.

Alternate Business Names
  • Credit One Financial
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Credit One Bank

Credit One Bank

BBB ACCREDITATION SINCE 06/10/2011

Customer Review Rating:

96%

Composite Score: