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Find a Location

Sun Auto Service has 11 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sun Auto Service

      9530 W Tropicana Ave Las Vegas, NV 89147-8496

      BBB Accredited Business
    • Sun Auto Service

      8699 W Rome Blvd Las Vegas, NV 89149-1201

      BBB Accredited Business
    • Sun Auto Service

      106 S Stephanie St Henderson, NV 89012-5556

      BBB Accredited Business
    • Sun Auto Service

      7555 W Washington Ave Las Vegas, NV 89128-4329

      BBB Accredited Business
    • Sun Auto Service

      1055 W Craig Rd North Las Vegas, NV 89032-0240

      BBB Accredited Business

    Business ProfileforSun Auto Service

    Auto Repair
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    65 complaints closed in last 3 years

    25 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/13/2001

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Sun Auto Service has 11 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sun Auto Service

        9530 W Tropicana Ave Las Vegas, NV 89147-8496

        BBB Accredited Business
      • Sun Auto Service

        8699 W Rome Blvd Las Vegas, NV 89149-1201

        BBB Accredited Business
      • Sun Auto Service

        106 S Stephanie St Henderson, NV 89012-5556

        BBB Accredited Business
      • Sun Auto Service

        7555 W Washington Ave Las Vegas, NV 89128-4329

        BBB Accredited Business
      • Sun Auto Service

        1055 W Craig Rd North Las Vegas, NV 89032-0240

        BBB Accredited Business
      Location of This Business
      9530 W Tropicana Ave, Las Vegas, NV 89147-8496
      BBB File Opened:
      9/11/2001
      Years in Business:
      45
      Business Started:
      12/1/1978
      Business Started Locally:
      11/13/2000
      Business Incorporated:
      11/13/2000
      Accredited Since:
      9/13/2001
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Sun Auto Service #55
      • Sun Auto Service #53
      • Sun Auto Service #51
      • Sun Auto Service #54
      • Sun Auto Service #52
      • Sun Auto Service #56
      • Sun Auto Service #57
      Contact Information

      Principal

      • Mr. Tom Higginbotham, President

      Customer Contact

      • Mr. Tom Higginbotham, President
      • Scott Damico, District Manager
      • Mr. Wes Russell, Area Manager
      • Mr. Nelson Franceries, Area Manager
      Additional Contact Information

      Fax Numbers

      • (480) 491-4204
        Primary Fax
      • (702) 558-0163
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      65 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/15/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      It took my car to ******** at *******************************************************************************************. I am a owner of a 2017 Buick Lacrosse spoke to sales person ***** he confirmed to me that Sun auto could repair my car. I was told that I had to pay upfront for the repairs, I explained to sales person ***** that I needed my Struts done as well. I paid this company ($3,137.23) for both repairs. *** Auto unsuccessful in completing any of the repairs after several lies and broken promises regarding locating the parts. after dropping my car off from being at the shop all day was told that they could not repair my Buick. ***** another sales person said that ***** the sales manger said that they will refund me due to not being able to locate the parts. Today as we speak I have not received all of my refund. I have been lied to since January 26, 2024. I am a senior just retired and I get my money taken from me and have fight to get it back! this is unacceptable on any and all levels I want my money back......please help me find a resolution to this issue as as possible, this has created a lot of stress and financial hardship. Del *****
      Read More

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Delphine M

      1 star

      03/11/2024

      I took my car to Sun Auto on January 26, 2024 looking to repair my shocks on my 2017 Buick Lacrosse spoke to sales person Chris he confirmed to me that Sun auto could repair my car. I was told that I had to pay upfront for the repairs, I explained to sales person Chris that I needed my Struts done as well. I paid this company ($3,137.23) for both repairs. Sun Auto unsuccessful in completing any of the repairs after several lies and broken promises regarding locating the parts. after dropping my car off from being at the shop all day was told that they could not repair my Buick. Frank another sales person said that Chris the sales manger said that they will refund me due to not being able to locate the parts. Today as we speak I have not received my refund "NOT A DIME" I have been lied to since January 26, 2024. I am a senior just retired and I get my money taken from me and have fight to get it back! this is unacceptable on any and all levels I want my money back......please help me find a resolution to this issue as as possible, this has created a lot of stress and financial hardship. Del M.

      Sun Auto Service Response

      03/14/2024

      We apologize for your negative experience at Sun Auto. Our team strives to provide exceptional service, and we take customer feedback seriously. We would appreciate the opportunity to address your concerns directly. Please contact us at [email protected] as we would like to discuss this matter further.

      Local BBB

      BBB of Southern Nevada, Inc.

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