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Find a Location

Towbin Dodge, LLC has 1 locations, listed below.

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    Business ProfileforTowbin Dodge, LLC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    16 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    275 Auto Mall Dr, Henderson, NV 89014-6707
    BBB File Opened:
    5/14/1998
    Years in Business:
    34
    Business Started:
    12/29/1989
    Business Started Locally:
    3/27/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Business Management
    • Mr. Rennie Roopchand, General Manager
    • Mr. Abdul Hamed, General Sales Manager
    • Ms. Dezreail Davis, Customer Service Representative
    Contact Information

    Principal

    • Mr. Rennie Roopchand, General Manager

    Customer Contact

    • Mr. Rennie Roopchand, General Manager
    • Mr. Abdul Hamed, General Sales Manager
    • Ms. Dezreail Davis, Customer Service Representative
    • Mr. Manny Herrera, Sales Manager
    Additional Contact Information

    Fax Numbers

    • (702) 558-7788
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    16 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Trainsaction Date: 5/30/2023 Issue: Purchased a very slightly used vehicle driven and purchased by the General Sales Manager, *********************** in ******* March 2023. This vehicle was leased by Mr ****** but never registered or titled prior to selling it through Towbin Dodge to me on 5/30/23. I am not able to get a title for this nor is my bank for collateral on my loan. The vehicle was purchased for ******* plus fees and tax/title etc and still have not been registered as I cannot get the title. I have been working for months with ***************************** who has been great at trying to fix this issue but has come to a dead end. She has been giving me monthly permits so I am able to drive the vehicle. She has referred me to her office manager, ********************************* who has now been in contact with my bank for a resolution but knows that they sent the paperwork to ****** for a title which can be forwarded to **** but since they have found out that it was never registered or titled by the previous owner (***********************, the *** for Towbin Dodge), the paperwork will once again get rejected. I want the vehicle bought back for all my costs and the money I have put in to the vehicle, tinted windows, PPF and Ceramic coating and I want to trade it for a new vehicle thy have coming in VIN: *****************, which is in transit. I also want to be covered for the items mentioned above. I believe that this is both unethical and illegal for them to sell an unregistered and untitled vehicle and has left me in a bind where my bank is threatening legal action on me since they have no collateral (the title). I need help as the General Manager, ****** will not return my calls to help move this along.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Michael C

    1 star

    03/11/2024

    Bought first car from Towbin. After a couple of months they labeled the car a Lemon, and pulled the loan. Put me into a 2020 Kia Forte. Had car less than 3 months and clutch went out. Would not cover clutch repair and said it was wear and tear. Charging 1800. to fix it. First car was a joke, and now this one is sitting as I cannot repair. They need to be held accountable for the cars they sell. No way can a clutch go out in 3 months from wear and tear. Apparently this was never checked out before putting on the lot, just like the other car. Would not ever recommend anyone to this dealership. Now I am stuck with payments for a car I cannot fix.

    Local BBB

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