BBB Accredited Business Profile

CarMax The Auto Superstore

CarMax The Auto Superstore

(702) 454-0283

CarMax The Auto Superstore

23 years in business

1000 W Warm Springs Rd
Henderson, NV 89014-7839

Additional Phone Numbers
  • (702) 862-3317
  • (702) 800-8752
BBB File Opened: 02/26/2004
Business Started: 09/01/1993
Business Started Locally: 12/29/1997
Business Incorporated: 12/29/1997 in NV
Contact Information
  • Principal: Mr. Tom Folliard, CEO
  • Customer Service: Mr. Matt Golimowski, General Manager
Business Category
  • Auto Dealers - New Cars
  • Auto Dealers - Used Cars
  • Auto Repair & Service

Additional Information
  • Based on the files of the Better Business Bureau in Richmond, Virginia, where the company is headquartered, this company has a satisfactory record. Complaints concern product quality and repair issues. The company must have the Vehicle Identification Number (VIN) in order to research customer issues.
  • For a complete report or to file a complaint, please contact the BBB of Central Virginia. BBB of Central Virginia WWW: http://Richmond.bbb.org Email: info@richmond.bbb.org Phone: (804)648-0016 Fax: (804)320-0248 720 Moorefield Park Drive, Suite 300 Richmond VA 23236
  • Based on the files of the Better Business Bureau in Richmond, Virginia, where the company is headquartered, this company has a satisfactory record. Complaints concern product quality and repair issues. The company must have the Vehicle Identification Number (VIN) in order to research customer issues.

Service Area
HQ: 4900 Cox Road, Glen Allen, VA 23060 Phone: 804-747-9185
Alternate Business Names
  • Car Max Super Stores
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

NR

Overview

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BBB Reason for Ratings

BBB rating is based on 13 factors: Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because complaints against it are handled by another BBB.


Licensing information is provided in the BBB Business Profiles to inform the public about industries that may require professional licensing, bonding, or registration. Better Business Bureau encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to substantiate their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

BBB reports on known significant government actions involving the business's marketplace conduct.

BBB reports on a company that is out of business for three years from the date the company closes its doors or ceases to do business.

BBB reports on unauthorized use of the Better Business Bureau's name and/or logo for as long as the business continues to use it in any advertising, or for one year after the business ceases any repeated unauthorized uses.

BBB reports on a business’s bankruptcy as long as the business remains in bankruptcy.

BBB reports when mail sent to the business was returned by the Postal Service.

This company's headquarters and company-owned locations throughout the country participate as members of the Better Business Bureau.

CarMax The Auto Superstore

CarMax The Auto Superstore

BBB ACCREDITED SINCE 01/06/2003

Customer Review Rating:

Positive
0%
Neutral
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Negative
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